09-18-2020 02:24 PM
I received an inquiry about a listing I have up for rewards points from Panini trading cards. The listing is for physical cards that contain digital codes that can be used on the Panini site to purchase items. A buyer has asked if I could email the digital codes so he can use them immediately. Note that they're not listed as "digital delivery", so I think I'm fine with the eBay guidelines on that kind of product, but not sure if sending them electronically affects that. Is it ok to do what the buyer asks and send the codes? Is there any increased scam potential if I do so? I should note that the buyer has over 9000 feedback with no blemishes on feedback. I'm probably being a bit too cautious, but I don't want to get dinged for violating the digital delivery process (really not too concerned about the buyer). As always, thanks for any feedback.
09-18-2020 02:29 PM
deliver it in the correct normal method. Best to be safe and stick to your terms.
09-18-2020 04:42 PM - edited 09-18-2020 04:42 PM
All buyers have 100% feedback, it is not possible for a seller to give a buyer a neg.
You email the buyer the codes. Buyer uses the codes. Buyer, being dishonest, turns around and files an item not as described case saying you sent them an empty card/useless code. You lose.
Ship the physical cards. The buyer can still say not as described, and you lose...or all may go well if you have an honest buyer.
09-18-2020 05:19 PM
yeah, see what you and donsdetour are saying...it's nice to accommodate buyers when possible, but not without a bit of a safety net. many thanks to you both the input!!!