problem with the prefilled information
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‎02-01-2017 11:43 AM
I went to revise several listing from the ebay app, and upon submission get an error message which prevents me from revising. "There is a problem with the pre-filled information with this listing". Very frustrating. Seems you need to end the listing and start a new one from scratch without selecting a product with pre-filled info.
Re: problem with the prefilled information
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‎02-01-2017 11:50 AM
All of my catalog listings with stock description could not be re-listed today. The message appeared "It looks like there is a problem with this listing. This product cannot be listed in this category." I called eBay support right when it opened (8:00 AM EST) and my rep worked 40 minutes to try to correct my problem. He then told me it was a system-wide computer glitch and they are working on it now to get it corrected. As of 3:00 PM EST it has not been corrected.
Re: problem with the prefilled information
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‎03-27-2017 01:52 PM
Still not fixed a month later. Seriously. They don't tell you why you can't put it in that category, and even f they did there is no way to change it.
Did they talk to a single seller before they released this?
Re: problem with the prefilled information
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‎03-27-2017 02:54 PM
@motte
See this post major book issues & Heidi from ebay came to this post to advise what was going on
http://community.ebay.com/t5/Selling/Relisting-books-problem/td-p/26771646
You might ask in this post if any posters have heard back from ebay about this problem
Re: problem with the prefilled information
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‎07-16-2017 01:44 PM
Stil having the same problem, 4 months on. Heidi may have told them about it, but it is obviously not a priority *at all* for them to have items in nonsensical subects.
