payout hold

[aikho_80]

Hello,

eBay has recently stopped my payouts and is asking for documentation to verify that I purchased the items I have listed for sale. The documentation can include manufacturer invoices or receipts. Unfortunately, they will not accept photos of the items to meet this requirement. Most of the items I'm selling were purchased online from retailers like Amazon, Home Depot, etc.

Can you help me understand what type of receipts I should provide to them?

[kensgiftshop]

Looks like you're dropshipping from Amazon or Aliexpress, which is not allowed.

No, photos of the item doesn't prove you bought the items.

You need receipts showing you bought the items before listing them here.

[ittybitnot]

Can you help me understand what type of receipts I should provide to them?

@aikho_80 

They don't want pictures of the PRODUCTS.  If you bought something on Amazon, you have a printable document.  You likely have something similar from Home Depot.   They want proof that you own/have possession of the products you are selling. 

[theteamsetguy]

@aikho_80 ,

Kensgiftshop is correct drop shipping from another website like Amazon.com, Homedepot.com, Walmart.com and others are a very big no no on eBay. 

Ebay wants receipts to prove you bought and are in possession of the items your are selling.

[aikho_80]

I bought a few items from Amazon and other online platforms. Will eBay accept those receipts?

[reallynicestamps]

If you bought them. Received them. Listed them.

Yes.

If you listed them. Sold them. Bought them.

No.

[aproudparent2010]

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@aikho_80 wrote:

I bought a few item from Amazon and other online platforms. Will eBay accept those receipts?

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Did you buy them then lost them for sale OR did you list them for sale and then buy them?

If you purchased the items and then listed them for sale then you are fine, if you listed the items and then purchased them and drop shipped them to your buyers you are not fine.