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Resolved! Buyer left negative feedback after I cancelled order due to error in the listing

So I sold an item recently that was forced to use the eBay Simple Delivery postage option. For context, it was a joblot of 4x Sony PlayStation 4 controllers. They weigh about 0.2kg each, totalling roughly 1kg, so I chose 2kg to play it safe. Turns ou...

How to pay for Return Shipping Label as a seller

I sold a set of car seat covers . The pictures in the listing were the wrong pictures , from a different vehicle. Buyer contacted me , and I told him I would pay for Return Shipping. Buyer then started the return process . However , I cannot find a w...

Terrible eBay Customer Service and Guidance

Hello Everyone, This is my first time posting here (I believe). I’m reaching out because I’m struggling to resolve an issue with eBay and don’t know where else to turn. I’m exhausted from repeatedly calling Customer Service and having to explain my s...

User avatar by Adventurer
  • 416 Views
  • 12 replies
  • 1 helpful

Ebay fees when you're bank account has zero balance

I'm in dispute with ebay over selling fees for an item that didn't actually sell at auction.There is zero balance (with no overdraft facility) in my linked selling bank account and I've cancelled my purchase credit card. Can ebay still take the money...

User avatar by Enthusiast
  • 406 Views
  • 15 replies
  • 0 helpful

Someone reported my products listing Images, stating they were taken from someone else. Not true...

Hi, Someone reported one of my products, implying that I stole the images from someone on eBay or from someone on the Web.But that is not true, I took the pictures, I use my Samsung S24 Ultra because it takes great pictures with it's 200MP rear camer...

User avatar by Enthusiast
  • 349 Views
  • 18 replies
  • 0 helpful

Resolved! I am absolutely SICK and TIRED of buyers misusing the returns process.

Hello everyone, very frustrated today. I usually don't post here ...so its a testament to how frustrated I have to be. Long story short, buyer purchases a part I ship out on time, etc. Buyer then opens a return for " / not working" okay no problem, p...

Delayed payment from buyers? REALLY?

I read what I could on this, but I still can't see how giving someone 7 days to pay when all my auctions end on the same day is any benefit to me. Sure, I'll gladly combine purchases bought in an auction to help on shipping, but not if I'm going to h...

User avatar by Guide
  • 176 Views
  • 8 replies
  • 0 helpful

"Learn More" 30 Day Returns Clarity

Mission: Top destination for Buyers and Sellers 1) Which sellers ? Does any sellers really want 30 day unlimited free returns - none. Policy is based on buyers feedback: 1) Now that comes at a complete surprise. Lets get new Buyers in the system that...

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