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no notifications = missed sales

I thought I was supposed to get a notification when i received an offer on items for sale, but i was browsing through my listings and found 3 items with expired offers that i would have accepted if I had gotten a notification.

 

I went back through my messages and email and there were no notifications. so thanks eBay for costing me 3 sales by failing to send notifications.

Message 1 of 22
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21 REPLIES 21

Re: no notifications = missed sales

We can chalk one more up for the glitch team...

 

...sigh...Smiley Sad

Message 2 of 22
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Re: no notifications = missed sales

If you use auto-accept and auto-decline on your Best Offer settings, you will not be notified of any offers below the auto-decline amount.  That is so you won't be bothered with lots of low-ball offers that you wouldn't accept anyway and don't want to deal with the people who make such low offers. 

 

If you want to see each and every offer, no matter how low, turn off the auto-decline feature. 

----------------------------
Successful and experienced seller since 1997, over 70,000 feedback, boardie since the boards were begun.
Message 3 of 22
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Re: no notifications = missed sales

True...

 

But...I wonder then if you would get a notification that you sold something BO and needed to ship it and then get whacked with an untimely shipping defect! Smiley Very Happy

 

As it's been lately...if it ain't one thing...it's 12...Smiley Tongue

Message 4 of 22
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Re: no notifications = missed sales

all of the missed offers were above my auto-decline setting

Message 5 of 22
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Re: no notifications = missed sales


@shpsmart2018 wrote:

all of the missed offers were above my auto-decline setting


...OMG...

 

WTH???...!!!

 

So sorry to hear that...Smiley Sad

Message 6 of 22
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Re: no notifications = missed sales

If you are going to sell here it is a must that you check you sold items and your offers DAILY to avoid missing important information. Never rely on emails, messages, or anything else.

Message 7 of 22
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Re: no notifications = missed sales


@hurryagain wrote:

True...

 

But...I wonder then if you would get a notification that you sold something BO and needed to ship it and then get whacked with an untimely shipping defect! Smiley Very Happy

 

As it's been lately...if it ain't one thing...it's 12...Smiley Tongue


So far there has only been a couple days where there were short delays in getting the sale notifications.  I know there are a lot of glitchy things happening back to back on Ebay right now.  But most things do work.  It is however very frustrating with all these issue to be sure.  Best to keep our eyes wide open.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 8 of 22
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Re: no notifications = missed sales


@shpsmart2018 wrote:

all of the missed offers were above my auto-decline setting


You can set an auto-accept setting too.  So at a certain $$ figure it will auto accept the buyer's offer.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 9 of 22
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Re: no notifications = missed sales

Only one issue with turning off that auto -decline...

Whenever ive done that to my listing- id go back and randomly there will be a super low auto accept amount in place that i had not included in the listing. 

 

Message 10 of 22
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Re: no notifications = missed sales


@mylle2010 wrote:

Only one issue with turning off that auto -decline...

Whenever ive done that to my listing- id go back and randomly there will be a super low auto accept amount in place that i had not included in the listing. 

 


Ebay does not auto fill those spots in.  Sellers have full control of auto accept and/or decline.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 11 of 22
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Re: no notifications = missed sales


@mam98031 wrote:

@mylle2010 wrote:

Only one issue with turning off that auto -decline...

Whenever ive done that to my listing- id go back and randomly there will be a super low auto accept amount in place that i had not included in the listing. 

 


Ebay does not auto fill those spots in.  Sellers have full control of auto accept and/or decline.


 

...unless there's a GLITCH! Smiley Very Happy

Message 12 of 22
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Re: no notifications = missed sales

same issues here. But I check my awaiting shipments every day so I have not missed any sales. You should do that for now 🙂
Message 13 of 22
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Re: no notifications = missed sales


@hurryagain wrote:

@mam98031 wrote:

@mylle2010 wrote:

Only one issue with turning off that auto -decline...

Whenever ive done that to my listing- id go back and randomly there will be a super low auto accept amount in place that i had not included in the listing. 

 


Ebay does not auto fill those spots in.  Sellers have full control of auto accept and/or decline.


 

...unless there's a GLITCH! Smiley Very Happy


Nope.  It is unlikely you will ever see one where this happens.  Ebay could get into all kinds of trouble with that.  Legal trouble.  That would likely be considered price fixing, which is illegal.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 14 of 22
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Re: no notifications = missed sales

Why are people not paying attention!!!! This is missed offers not sales!!!!  Jesus!!!! It has happened to me for thousands and thousands this month. I’m so sick of it 

Message 15 of 22
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