no notifications = missed sales

[shpsmart2018]

I thought I was supposed to get a notification when i received an offer on items for sale, but i was browsing through my listings and found 3 items with expired offers that i would have accepted if I had gotten a notification.

I went back through my messages and email and there were no notifications. so thanks eBay for costing me 3 sales by failing to send notifications.

[mam98031]

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@l_niet_76 wrote:

Why are people not paying attention!!!! This is missed offers not sales!!!!  Jesus!!!! It has happened to me for thousands and thousands this month. I’m so sick of it 

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@l_niet_76 

That is what the OP said.

[txkitty99]

Me too.  I looked on my listings and Review all offers on the left.  All were expired Dec 31.  I was never notified.  What happened???

[artgotme2]

Just accepted an offer and saw that the item had 6 expired offers in the last 3 month. All were above minimal asking price but I never received a single notification! I check mobile app often, however expired offers were visible only on desktop version. I will never use any auto accept/decline options from now on!

[femmefan1946]

You can set an auto-accept setting too. So at a certain $$ figure it will auto accept the buyer's offer.

Then you just have to check your Paypal account daily for payments.

But this is a job and you have to be on top of it.

[luckythewinner]

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@hurryagain wrote:

We can chalk one more up for the glitch team...

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Or a problem with the seller's email software. 

Or a problem with the seller's email server. 

Or a problem with the seller's email server software. 

Or a problem with the seller's email server spam filter. 

Or a problem with the seller's email server's DNS. 

Or a problem with any other piece of hardware or software between eBay and the seller. 

IMHO a seller should never rely on email notifications. I log into all my eBay accounts and my PayPal account at least once a day to check for messages, cases, offers, sales, and payments. 

[hurryagain]

...Yep!  I do that too!  At least once a day...more now-a-days since we're all suck at home...😶

[kh-ornesh]

Hello Everyone,

Due to the age of the thread, it has been closed to further replies.  Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

Thanks for understanding!