What i am looking for is there another way to get this feedback removed or am i stuck with it. not going to stress over it but if i can get it tossed be great.
so i sold a wood plane, it was very old. the plane maker that made it was a officer in the revolutionary war. jo fuller. just one thing i know and anyone that sells wood primitives would know. now if you would be able to store it in a acclimated house entire life of the tool and it would not happen. this planes is well before electricity. people would have the wood shop and the tools would get hot cold and change in humidity with the weather, so its common to have a few stress cracks in a old solid wood tool.
that said i sold a wood plane and noted has stress cracks and i took pics of all of them. this buyer sent me a message telling me he would not of bid that high if he knew of the cracks. with a question mark. i told him its in the listing and if you dont like it and want to return it not a problem and to send a pic. he messaged me said he wants to keep it but he only wants to pay 400 for it instead of what he bid on it. no pic either. it sold for just under 500. i said sorry i dont do partial returns but more than willing to accept a return and full refund. so i get a message from him i tried to work with you i guess i got to deal with it. i was kind of curious what he meant buy that. sure enough 7 days on the dot later he wacked me with my first neg feedback.
also not the feedback is partially a lie. you all can read it. he mentions the crack not well pictured. but he also write i had not listed 3 repairs that were done to the plane and i made not effort to compensate him.
so this is where i am asking what to do, cause i have already called eBay twice the first person walked me thru how to request and then had me write something in the fist line that made no sense. it was 80 character limit. I wrote his sentence and figured i can write out a full few sentences about what happened after. then he said to send the guy a revision request did that. by the time i hung up the phone i already had a denial on the feedback. so i called back and talked to a lady and she went thru read the emails and said it qualified for removal and would expedite it cause he wanted a partial, they had me report that and that he lied stating i did not make any attempt. when my messages are proof the rep said. so she said she would send it in manually and be able to explain it better. sure enough next day denied. should i try to call and call till i get it fixed or maybe its pointless. I am over it for the most part just annoyed a bit. would be nice to clear up if possible.
