08-15-2022 05:14 AM
Over the weekend a person purchased an item. She paid for that item and paid $22 shipping. About an hour later, she made an offer on a second item and I accepted. I messaged her that I'd invoice her once I had the package packed up and that I'd combine shipping.
The second package made the shipping go up by $1. I invoiced her for the second item with $1 shipping and waited....
Sometime during the night, she messaged me that if I lower shipping she "MIGHT" pay for the second item.
I have 24 hour shipping. I am going to miss my window. She is 3 hours time difference than me and not the greatest at responding to messages.
What would you do? How big of a ding is it to miss a shipping window for customer convenience?
What do I do if she waits until I ship only the first item and then pays the invoice with $1 shipping?
08-15-2022 01:41 PM
As other stated...................... one late is not going to hurt you, but seriously ..........$1......................
Seller invoicing for another $1 shipping?
Buyer grousing about another $1 for combined shipping?
I am at a loss to understand buyer, or seller logic at this point.
08-15-2022 01:44 PM - edited 08-15-2022 01:45 PM
@reallynicestamps wrote:The 24 hour shipping is 24 hours from payment isn't it? Not from purchase.
I find it difficult to understand how a buyer has time to send a Message saying they are going to pay, instead of just paying.
Paypal backed with a credit card. Done.
Yes, but she did pay for the first one. The 2nd item is in offer stage. First item needs to get shipped or take a small hit, like I said, it's a generous threshold. But for future OP, when I do stuff like that, *I* give them the deadline. For example: If you purchase 2nd item by {time and date}, I will combine. Otherwise, your {item name here} will be shipped tomorrow. Thank you for your purchase, blah blah blah.