messages viewed on site vs email copy

[a-lotta-stuff]

Got a question notice something and was going to tell all details but short/sweet.

We use the on site copy of messages.

The on site copies of messages from people in foreign countries don't have that info anywhere, and the subject line in the inbox is in English as is whole message. Also there is no way to check/get to their FB.

Went to delete the email copy.

The email copy subject line is in FRENCH, as they live in France . The body is in English, and there are individual links to profile and FB.

NOW the question makes sense. They're not drunk, they're FRENCH! 

Well maybe they are drunk but still 

Why are the on site and email copies different?

[hartungcards]

 This is due to an annual increase in system activity experienced during this period, which has caused processing delays.

[mam98031]

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@hartungcards wrote:

 This is due to an annual increase in system activity experienced during this period, which has caused processing delays.

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Please explain more.

[a-lotta-stuff]

Again the real question is why did ebay remove important information - the message sender's location needed to do shipping discounts - from the on site copies of messages.

If for 'account safety' then why leave it on the email copy?

Why was I not told up front the person was in France. Or for that matter told a USA city/state if from 'here', again to figure out shipping discounts.