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kyc incomplete

at begning my KYC verification was completed but i changes some documents same time after that its showing KYC incomplete as shown in attachment please help me how to sortout this problem

Message 1 of 12
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11 REPLIES 11

Re: kyc incomplete

You may need to contact Ebay for this one.

 

Help

https://www.ebay.com/help/home

 

https://twitter.com/askebay?lang=en

 

https://www.facebook.com/eBayForBusiness/

 

It's important to be aware of where you post a question on Ebay’s Facebook page.  A comment on one of Ebay’s marketing posts won't be answered, but comments posted directly on Ebay’s page will.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999

"I can explain it to you, but I can't understand it for you." Quote from Edward I Koch

Message 2 of 12
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Re: kyc incomplete

You might want to try and clear your browser's cookies & history (cache if you are using a mobile device) and try again.  Sometimes the browser's cookies can mess with updating things in ebay.

 

I hope this works for you.

Message 3 of 12
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Re: kyc incomplete

Unable to contact ebay. And even ebay is unable to contact me i dont know whats happing with ebay

Message 5 of 12
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Re: kyc incomplete

All ready tried but no work

Message 6 of 12
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Re: kyc incomplete


@shaizu05 wrote:

Unable to contact ebay. And even ebay is unable to contact me i dont know whats happing with ebay


I gave you three different links.  The first one was if you wanted to call Ebay on the phone.

 

The other two are for Ebay on social media.  Are you saying that Ebay isn't responding to your post on social media or they aren't there at all?


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999

"I can explain it to you, but I can't understand it for you." Quote from Edward I Koch

Message 7 of 12
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Re: kyc incomplete

i am trying to call ebay butincorrecsthis number is showing incorrect and ebay is also unable to contct me

Message 8 of 12
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Re: kyc incomplete

You’re registered in India. I believe that phone number only works in US and Canada.
You’ll need to go to the India site. Looks like they closed up.
FB or Twitter links given above is your best bet, I’m guessing.

Everyone has options. Just be sure the best option is right for you.
Message 9 of 12
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Re: kyc incomplete


@shaizu05 wrote:

at begning my KYC verification was completed but i changes some documents same time after that its showing KYC incomplete as shown in attachment please help me how to sortout this problem


Didn't eBay India shut down a year ago today? Back then @shaizu05 eBay said go to eBay.com to set up your selling account.

Message 10 of 12
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Re: kyc incomplete

I applied on ebay.com only

Message 11 of 12
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Re: kyc incomplete

If you'll somehow complete your KYC. You'll get this error
Capture.PNG 

I'm getting this error from one month, Still my issue not solved. Actually, this mess is made when eBay shut down its operations. They left eBay India But their changes made on eBay India accounts were not removed. And the best thing is the email mentioned above is no longer used because there's no CS of eBay India still they force us to mail on that mail ID. 

                                           You are KYC error because it was changes made by eBay India. Now you can't do anything as there is no eBay India CS to verify your KYC.

Thanks,

Ashish Kumar

Message 12 of 12
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