i have restrictions for no reason?

[unus_9549]

i have the standard only 5 for sale, only 500 a month restriction because i have a new account, but it says i have listed 5 out of my 5, when i haven't posted any. the first time i tried to post, it just automatically gave me the "Request higher selling limits" error. i went to support, they said to wait for an email, and i also tried to call but it seems like lines aren't up at the moment, and i'd like to get my shop started right now. any advice you guys can give me on how to figure out WHY i'm restricted, and why it shows up i have 5 things posted, when i have none?

[this*old*attic]

Did you put up then cancel any practice listings?

Maybe log out and try in a different browser?

[vsknkv_0]

Log out completely, then close and restart your browser.

The more aggressive approach:

Log out completely, delete cookies and history, close and restart your browser.

[mam98031]

Here are your current options for getting help.

https://www.ebay.com/help/home

Drop to the bottom of the page and the email option is there.  Or you can click on the reason for needing assistance and the options for contact will display.  For some of them that could be the ability to call, leave a message for a call back, email or live chat.

https://www.ebay.com/sellerhelp

The seller’s help center give you the ability for file for certain types of assistance.

https://twitter.com/askebay?lang=en

https://www.facebook.com/eBayForBusiness/

It's important to be aware of where you post a question on Ebay’s Facebook page.  A comment on one of Ebay’s marketing posts won't be answered, but comments posted directly on Ebay’s page will.