Selling
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Forum Posts

Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Best Offer question

If Best Offer was enabled with auto re-list without my knowledge and someone makes an insanely low offer can I not accept offer and revise listing?So frustrating! This item has been re-listed a few times without best offer and I even lowered the pric...

Are the free USPS International Customs Pouches gone (PS Form 2976-E)?

Does USPS still provide these for free? I cannot find the international customs form pouches that used to be affixed to international packages for customs forms. They are not listed on the USPS website. Are they gone forever? Any other free options f...

DO NOT UPDATE VARIATION LISTINGS THROUGH EDIT FUNCTION - HUGE BUG WITH IT - HERE IS WORK AROUND

Currently if you go to one of your Variation listings and edit it in ANY way and save and submit it will revert your inventory back to original inventory when you created the listing!! This has been posted on the Technical Boards and from what I read...

Anyone having trouble getting in to seller hub today?

I've been trying for hours this morning to get in to my seller hub to process orders, but I keep getting the following message: "We ran into a problem, but we're working on it. Please try later." I've tried three different browsers and same message e...

any else having a problem with seller hub this morning

it took me 20 tries to open seller hub. now that it is open I can print labels and ship next item does work but if I try to open a separate page to open seller hub in it won't open. a page I already had open with active listings works fine and search...

User avatar by Thrill-Seeker
  • 1059 Views
  • 23 replies
  • 5 helpful

Resolved! Selling section doesn't works

Can you help me to fix it? the selling section doesn't works and I can mark as shipped products.I attach a picture

Buyer Return Request - Says it's a fake item

eBay community,A buyer recently sent a return request to me indicating that the item was fake. I would never sell a fake item, nor have I ever had a problem like this before. I showed pictures of the package and box which comes from the official 3M c...

Buyer says that I sent an empty box

I sold an item on eBay for £175 a few days ago and to say they sent me a message saying that the box was empty. I used Hermes to send it so I tried to contact them but I can’t find way to contact them. I’ve told the seller that I am opening an invest...

User avatar by Explorer
  • 365 Views
  • 4 replies
  • 1 helpful

Please help! Package Delivered, but stolen - buyer wants me to refund them!

Hello,Friday I shipped a very expensive item to a buyer. The buyer asked me to get it to them by Sunday. I told them I would not have a signature required since they won't deliver those on Sunday (my big mistake). The package was delivered on Monday ...

Seller Help

I'm not new to ebay but new to selling. I recently sold a Nintendo Switch and received a notification that the buyer paid but I see nothing in my paypal account. Having seen that the buyer paid, I shipped the Switch out to the buyer quickly. Having r...

Resolved! Neutral feedback unwarranted

I couldn't figure out how so I had eBay help me change my pay pal address and they put it in wrong and when my item sold, we had a lot of problems. I communicated with eBay, pay pal, and the buyer and ebay came to the conclusion that the item needed ...

Resolved! First time seller asking what "Ref:" is when printing the label and delivery cost

Hi, I recently sold my first item on eBay via an auction. I am a bit confused as to what under the label you print out the "Ref:" is. In my case it is blank.Am I supposed to fill it in by obtaining the reference number from somewhere? And I went with...

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