mam98031 • Volunteer Community Member • Buyer/Seller since 1999
AGAIN U THINIKING IMMA STUPID WELL CHECK YOURSELF
I NEVER HAD SAME OPTIONS AND PRIVILEGES AS OTHER SELLLERS
WELL NOW IT DID SHOW CANCEL STORE SZBSICRIPTOIN BUZT THERE WASNT BEFORE IT.
MANY THANKS TO EBAY TO TREAT ME AGAIN LIKE A GARBGAGE
MANY THANKS OTO ALAH AKBAR SAHRIA **bleep** I STILL HAVE PHOTO FROM YESTERDAY.
NOW THAT I PUT ME IN DEBIT FOR 1.5K THEY PUT ME CANCEL OPTION QUICKLY HEH
MISERABLE GARBAGES
FOTO FROM YESTERDAY BEFORE PUT ME IN DEBIT FOR 1.5K
THERE WASNT ANY OPTION TO CANCEL STORE SUBS, I ALREADY TRIED IN THE PAST AND NEVER HAD IT
AND THIS IS THE FOTO AFTER I PUT MYSELF IN DEBIT FOR 1.5K
ITS ALL ABOUT BUSINESS, HERES YOUR POSTCARD AND HOPING I WILL BE HAVING SAME PRIVLEGES AS OTHER SELLERS NOW
You are upset with the wrong people. Here in the community we are a member to member site. You are NOT talking to Ebay, just some fellow members. Getting upset with us is not going to do you any good whatsoever and it is unfair to us since everyone has simply been trying to help you. You repay those just trying to help you with a bunch of yelling and an attitude we do not deserve. None of us did anything to you but try to help.
You can close your store if you want to. We have given you all the info you need. But if you think closing your store closes your account, that is a completely separate function.
I would suggest that you contact Ebay for Business on Facebook, Instagram or Twitter for the better trained CSRs.
Here are your options for contacting Ebay Customer Service. Please be aware that for social media CS, you send them a Private Message and briefly explain what your problem or issue is. Feel free to leave your Name, address, phone number and/or your email address in this message. It is private and secure and it may help to speed up the response for you.
https://twitter.com/askebay
https://www.facebook.com/eBay/
https://www.instagram.com/ebayforsellers/
Your options will be on the left. If you use the link below you can only get to the Automated Assistant or Chat box type AGENT in the box and hit enter. You will then get more options. Not all options are available 24/7. It will depend on staffing available. So sometimes you can request a call back and sometimes you can't. Sometimes you have the Chat option available and other times it won't me. If it is important to you to use one of those options, just try back later.
If you use a cell phone or other mobile device, you may need to turn off your Spam filter so that Ebay can call you.
If you are a seller outside of the US or Canada, you will need to use the Chat Option.
https://www.ebay.com/help/home
@wishyoualltheworstinlife wrote:
This is what I see:
2nd screenshot shows you had a Basic Store subscription, set to expire on Jan 31st. There was no cancel subscription link because you already cancelled it so it would not have renewed on Feb 1st.
1st screenshot shows on Jan 19th you purchased a new store subscription at the Enterprise level with an annual subscription. You were billed for that store at a prorated amount for Jan 19-31, approx $1.5k.
Then you subscribed to a Starter store with a monthly subscription with an effective date of Feb 1st.
What you should expect to see based on those changes:
The first week of February you should have be billed $7.95 for the monthly Starter store (and you will be billed that amount each month until you cancel).
If you haven't seen the early termination fee yet for cancelling your Enterprise annual subscription within a day, that very hefty approx $11k fee will be hitting your account soon.
