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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

What would you do?

Imagine you went to an estate sale and they had flats of jewelry for $1/ea.You've been going to this company's sales for years and always get good deals.You pull out a big men's 10k gold ring, and go to pay. They look over what you bought, and pull t...

eBay is not enforcing the Bid Retraction Policy

I sell a lot Auction style and this year several Buyers have retracted bids on Auctions without replacing them with a correct bid. Therefore, eBay is NOT enforcing their policy. This past weekend a Bidder with 37 retractions in the last 12 months ret...

ebay competitor blinks---restores old returns policy

There have been some discussions here about the recent fee change at Mercari (seller fees eliminated, buyer fees instituted instead). At the same time Mercari made that change, they also changed their existing return policy---which had been a 3 day r...

eBay robbed me for 8k and blocked my account

So I sold someone a necklace worth $8,000 and they ask for a refund which was fine . But then ended up sending nothing back to me. eBay sided with them and blocked my account that I’ve had for 3 years . So I lost the money and the necklace and owe wh...

Need to edit listing after sale

I just sold a used motorcycle part on Ebay Canada. I accepted an offer from a buyer on the US site, who finds Ebay will not let him pay, since postal rates to the US were not included in the listing. Is it possible to edit listing to facilitate this,...

This is my last resort

At the end of November I bought an Iphone through Ebay, I got it December 5th. I flew to Argentina a few days back and used the phone using WIFI, I came back mid-end of January. Since I am deaf, I needed to wait till my audiologist appointment, which...

It's Time to Reimburse Buyers for Return Packaging

When buyers receive items not as described or defective, and need to return the item, very often they incurred additional cost to package the item before returning it. That's because, to open the package, one must destroy the onetime use packaging. e...

sending offers to items on watch lists

I send offers to pretty much every listing in that section under Active. Exceptions are when ebay wants to require me to discount too much. Some of the time I don't discount much but usually I try to be somewhat generous. A lot depends on whether the...

Payout

It says funds are available but is not in my checking account.

It's Time to Verify Sellers

It's time for eBay to have some verification process that sellers have what they publicly claimed to have for sale. This nonsense of having people coming on their site and listing things they don't have is killing the spirit of online shopping...even...

New Unwritten Policy Against Sale of Cow Bone - I Guess Sellers Need to Have ESP

I just had 2 Civil War era scrimshaw cups removed. They were made from cow bone. They are not even close to looking like ivory. And every similar example ever sold on eBay or elsewhere online says they are made of cow bone (never ivory). When I conta...

Why does ebay punish GOOD sellers so harshly for a bad feedback?

Absolutely unfair ebay lowers a good seller's feedback by so many points for one bad feedback. No one in their right mind thinks this is ok. One bad feedback should equal just one point drop. And, if the seller is exemplary with a ton of transactions...

Sales tax

I've been selling a small amount for awhile. I wasn't charged sales tax on a couple of my last orders. Is there anything I can do to ensure that sales tax is charged automatically?

Not responding to offers - Neutral

A couple of weeks ago I responded to a discussion here about how to respond to feedback. My position was if I will not accept the offer I will not respond or decline. Well, a buyer sent me three offers. After the third one I decided to block him beca...

Let Me Get This Straight..

Ebay will not allow me to sell an Americana salt and pepper shaker set from the 1950s that shows a black man and woman dressed in an Aunt Jemima outfit, BUT WILL allow all types of Nazi memorabilia and coins? Ebay's excuse is the salt an pepper shake...