I have not been able to get to the postoffice because of either car issues, or ill health. How can I let buyer know I'' be a couple days late in shipping item?
I have not been able to get to the postoffice because of either car issues, or ill health. How can I let buyer know I'' be a couple days late in shipping item?
Go to your sales order and "contact buyer".
Don't tell them about your ill health, it's the oldest excuse in the book. I always say it's due to my work schedule. You want your excuse to not sound like a ploy to get sympathy.
There are three dots next to Order Details-> drop down menu
Go to Contact Buyer.
Let the customer know the situation. Offer to cancel if this will be a problem.
If it is a problem for the customer, cancel as Buyer Request.
If you can send FB afterwards (I don't think you can) make it positive "Thank you for pleasant communication." doesn't actually mention the cancellation.
If not send a thank you note with the cancellation notice.
I have not been able to get to the postoffice because of either car issues, or ill health. How can I let buyer know I'' be a couple days late in shipping item?
Do you live in an area that doesn't offer Carrier Pickup?
What is your handling time on the item? Do you already have the item packaged and the shipping label created and basically just need to drop it at the post office? If so do as others suggested simply have the PO pickup the item or if you know your mailperson well maybe you could possibly just hand it to them when they deliver you mail, if your mail gets delivered to you.
If you need to go to the PO to actually get the label and ship the item even if the buyer is OK with the delay as inhawaii stated you are still on the hook with eBay and not getting the package shipped on time may result in a ding to your seller performance ratings.
shipping on OP's listing is USPS GA, so eligible for free pick up
What is eligible for pickup?
Your letter carrier can pick up packages with prepaid postage and/or return merchandise using the following services:
Priority Mail Express® - the service commitment varies based on the time the item is mailed, where it is deposited, and the destination.
Due to the different cutoff times for each Post Office™ facility as well as different letter carrier schedules:
If you want the Priority Mail Express guarantee for a specific mailing, the item(s) must be presented to an acceptance employee at an actual Post Office location.
You will need to contact your local Post Office for guarantee details in your area (including estimations on whether or not Priority Mail Express items picked up using Package Pickup or otherwise given to a letter carrier will meet the cutoff time for that day).
