mam98031 • Volunteer Community Member • Buyer/Seller since 1999
@meldoh91 wrote:No, they have definitely been double dipping. Period! Case in point - I just sold an item for $45.00 with the buyer supposedly paying shipping. They paid 12. (I’m rounding to make it easier). So eBay collected $57. I then printed a shipping label for $12. My payout was $37. SO, one would think that I paid the fee (and was reimbursed for shipping by the buyer) bringing my total payout to $37. Makes sense, right? But I just received a notice from eBay that they are going to deduct another $15 from my account for this item. WTH??? And yes, I always take full measurements and weigh the package. So, bottom line - I paid $27 to ship a board game…and so did the buyer. eBay sure is cashing in! Sticking it to everyone. Period!
I think you have some misunderstandings. If you now have a $15 charge due for shipping, that can ONLY mean that you shipped internationally and selected the International Standard Shipping program when you created the label. This amount does not immediately get deducted from your MP account. It is ONLY after it reaches the Ebay sorting center and the package is verified for size, weight and class of postage before the seller is charged.
I know it is easiest just to assume Ebay is taking advantage of you. But that is rarely the case. Usually it is because of a misunderstanding.
This $15 may not be related to this transaction your described here, it could be a different one, but it is definitely an international shipment.
@meldoh91 wrote:Sorry, but you are incorrect. The shipment was NOT international and it WAS related to the product I mentioned. This is also not the first time this has happened. The math did not add up before but I thought maybe it was a one-off. Believe me, I wish you were right. Unfortunate that they are operating in such a crooked manner!!
There is clearly a misunderstanding here. That $15 charge can only be on an international shipment. Likely one you did a couple weeks ago.
You can find out for sure by going to your Seller Hub, Payment Tab, All transactions. Find the $15.00 charge on your account. Look to the left and click on Transaction Details. That will show you exactly why you were charged that fee. Maybe this is the place to start.
@exoticisland-5 wrote:Ebay took over 7000 dollars in 2 years. I did not notice because my son was the one handling it. I thought I was paying for shipping when he was paying for shipping through the paypal. When we spoke with EBAY they said I would have to reach out to my bank, but my bank can not access the paypal account. I spoke with Jorge Anthony and they tell me that they can only access the account for 90 days! THIS ALSO HAPPENED IN 2009! by the way so it leads me to believe this is done deliberately to steal money from sellers.
First, Paypal has GREAT reports and you can go back as far as you need to.
As for Ebay, they have charged FVFs for over 11 years on shipping. It has never been a hidden charge and is spelled out on the policy pages for Seller's fees.
MP reports go back much further than 90 days, so check out the reports available to you in your Seller Hub under the Payment tab.
FYI, a FVF on shipping is not an unusual thing. The other larger sites like Ebay charge it too and some of them for longer than Ebay has.
You seem to talk as if Ebay is charging you twice and they aren't. It is likely something close to 12.5% for most categories when a seller does not have a Basic store or above.
