eBay

rowtid · ‎04-09-2018

I sold the ring on Ebay for $750 and I shipped it immediately. I did not understand the limitations on Ebay about the signer being needed for the amount of $750 or more. The buyer almost instantly made a claim that he had not received the ring and showed his intentions to try and get a refund. I then looked up his record and realized that I was being scammed. I have the packing label as well as the receipt from USPS that shows that the package was delivered. I googled the address and name on the shipping label and found a criminal background of the purchaser of the item which is long and extensive. Most of this is theft, breaking and entering, and grand theft auto. I know i may lose my money now but it is more about making sure that this does not happen to someone else. I know the States Attorney General and have sent her all the information in the case and she is seeing what she can do for me in the consumer claims division. I know she will do all she can for me. Is there anything else that I can do?

sam9876 · ‎04-09-2018

"Proof of delivery (AKA a Tracking # that shows delivery) generally is the only documentation needed for a buyer to win a dispute of that nature with PayPal. "

You might want to read the original post again.

Signature Confirmation is required if the buyer was to file an INR complaint with PayPal. OP has already said they don't have that.

tiramisu41 · ‎04-09-2018

@sam9876 wrote:
"Proof of delivery (AKA a Tracking # that shows delivery) generally is the only documentation needed for a buyer to win a dispute of that nature with PayPal. "

You might want to read the original post again.

Signature Confirmation is required if the buyer was to file an INR complaint with PayPal. OP has already said they don't have that.

I don't have to re-read the original post again. I understand there is a problem with no signature confirmation. However, you might want to read PayPal's policies regarding INR claims which include:

For Item Not Received claims:

"If the seller presents evidence that they delivered the goods to your address, PayPal may find in favor of the seller for an Item Not Received claim even if you did not receive the goods."

missjen831 · ‎04-09-2018

@tiramisu41 wrote:
@sam9876 wrote:
"Proof of delivery (AKA a Tracking # that shows delivery) generally is the only documentation needed for a buyer to win a dispute of that nature with PayPal. "

You might want to read the original post again.

Signature Confirmation is required if the buyer was to file an INR complaint with PayPal. OP has already said they don't have that.
I don't have to re-read the original post again. I understand there is a problem with no signature confirmation. However, you might want to read PayPal's policies regarding INR claims which include:

For Item Not Received claims:

"If the seller presents evidence that they delivered the goods to your address, PayPal may find in favor of the seller for an Item Not Received claim even if you did not receive the goods."

That doesn’t help the OP though. They still need signature confirmation. That paragraph doesn’t mean the seller has a chance at winning here. They simply aren’t covered by seller protection without SC.

One life is all we have to live
Love is all we have to give

**Formerly known as MissJen316**

sam9876 · ‎04-09-2018

@tiramisu41 wrote:
@sam9876 wrote:
"Proof of delivery (AKA a Tracking # that shows delivery) generally is the only documentation needed for a buyer to win a dispute of that nature with PayPal. "

You might want to read the original post again.

Signature Confirmation is required if the buyer was to file an INR complaint with PayPal. OP has already said they don't have that.
I don't have to re-read the original post again. I understand there is a problem with no signature confirmation. However, you might want to read PayPal's policies regarding INR claims which include:

For Item Not Received claims:

"If the seller presents evidence that they delivered the goods to your address, PayPal may find in favor of the seller for an Item Not Received claim even if you did not receive the goods."

In this case, PayPal requires Signature Confirmation if the buyer files an INR complaint.

tiramisu41 · ‎04-09-2018

@missjen831 wrote:
That doesn’t help the OP though. They still need signature confirmation. That paragraph doesn’t mean the seller has a chance at winning here. They simply aren’t covered by seller protection without SC.

Hi jen - I realize the OP has a snowball's chance in you know what of winning this due to the oversight he made from the get-go, but making sure the Tracking info is in the transaction isn't going to hurt him and is something he needs to know has to be done so he doesn't trip himself up with future transactions.

And who knows? Given the level of incompetency and inconsistency of most CS reps and the returns system, maybe this all might work out for the OP since the buyer filed the wrong type of claim. Certainly won't hurt to have this info in the transaction record. If it's not, it will raise more red flags that don't need to be there since it so easily can be remedied.

rowtid · ‎04-09-2018

it was also through ebay

rowtid · ‎04-09-2018

sam9876 · ‎04-09-2018

I highly recommend that you delete that.

rowtid · ‎04-09-2018

TY let my emotions get the best of me

vintagemoth12 · ‎04-09-2018

OH boy!! This scammer has met his match. I am so sorry this happened to you but am so glad you will be able to have him stopped. You may check with pawn shops in his area. He might be selling this stuff to get money.

rainbowcolorz · ‎04-09-2018

@a_c_green wrote:
@bigdeals.etc wrote:
Because if you DID sell the item for $749.99 your deliver confirmation will be enough for ebay to cover you for seller protection.
Unfortunately it was $750 on the nose, not $749.99 (which arguably would have been defensible as an Item Not Received dispute that did not require Signature Confirmation).

I see the problem buyer has also made multiple other bids or purchases in jewelry and laptop listings, possibly with similar disputes filed on those too, depending on how those sellers set up their shipments.

Wow. I'm really sorry to see this happen to the OP.

@a_c_green, how can you see what his problem buyer has bid on? I clicked the bid history on the OP's item but it didn't tell me anything.

castlemagicmemories · ‎04-09-2018

@sam9876 wrote:
A seller can't initiate a return.

A seller can authorize a return.

With all due respect, that is what he said he did. I'm reposting that for your clarification here. Hope this helps.

Post number 32

I authorized the return....It says he has to file before the 16th or it will be closed. Im wondering where he is going to go with this now....really curious how he is going to handle this

castlemagicmemories · ‎04-09-2018

@a_c_green wrote:
@rowtid wrote:
does everyone else think I should ask for a return.....This is what i am thinking but i want to make sure Im right
I can't think of any better response at this point, and you need to respond in some way before your time limit expires. You're given 5 days to respond, as I understand it, and when they say "April 9" (i.e. today), your deadline is probably the exact time of day today when the buyer opened the dispute 5 days previous. eBay counts exactly 24 hours per day for response times. Don't go past that without responding or they may simply award the case to the buyer, period.

And the OP could get a nasty case closed without seller resolution defect that can really hurt him.