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‎08-26-2023 10:16 AM
I have been an Ebay Seller/Buyer for years WITH NEARLY A THOUSAND FEEDBACKS and have always valued the feedback system, until they eliminated the option for leaving "Negative feedback". Now everyone has 100% "Positive" feedback whether they earned it or not. How is this helpful? I recently got "Stiffed" again by a non-paying buyer after several attempts to contact him and have conversation. The buyer had a score of 100% Positive, and I had no recourse to change that, for the benefit of other sellers. I have reported the buyer and blocked him from future bidding on my sales, but to the other sellers, he looks to be "100%" dependable!!!!
Please bring back the option to leave Neutral and negative feedback. I always leave Positive feedback for buyers/sellers who deserve it, but would like to have the other options as well!!
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‎08-26-2023 10:32 AM
For the benefit of sellers, all sellers should be filing unpaids and blocking buyers who have unpaid strikes. Then they can't be a deadbeat buyer for a year if they're blocked. Having that happen usually tends to make them pay for their wins.
Getting negative feedback doesn't prevent them from buying your item. True if buyers could leave negative feedback it can tell you if you should cancel the transaction but if you do that then you get the defect if the buyer didn't ask to cancel.
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‎08-26-2023 10:45 AM
Buyers have not been able to receive anything but positive feedback since 2012.
Even back then when buyers could receive negatives, buyer feedback was not a useful metric for evaluating buyers, for the simple reason that in most cases, by the time a seller is in a position to check the feedback of a buyer the purchase is already committed to, and because eBay never permitted sellers to cancel a transaction due to "bad buyer feedback".
Allowing buyers to get negative feedback lead to sellers using the threat of negatives to discourage buyers from giving sellers well-deserved negative feedback. Some sellers would give retaliatory negatives and use mutual withdrawal to get their own negatives removed, driving away good buyers from the site and making it harder to distinguish between good and bad sellers (which is the whole point of the feedback system).
If a buyer does not pay, the proper course of action is to cancel for nonpayment after four days. That is the only thing that helps other sellers by ensuring that the account receives an unpaid item strike which can allow other sellers to pre-emptively block that account from bidding or buying through to the sellers' buyer requirements.
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‎08-26-2023 12:10 PM
@re-book wrote: ... always valued the feedback system, until they eliminated the option for leaving "Negative feedback". Now everyone has 100% "Positive" feedback whether they earned it or not. How is this helpful? ...
Dude, sellers have been unable to leave negative or neutral ratings for buyers since May 20, 2008. You have to get over it.
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‎08-28-2023 08:04 AM
No, you don't have to "Get over it". You can attempt to "Change it". Just because it has been this way for years doesn't mean that it is the best way. Perhaps you haven't had some of the experiences that others have had from irresponsible "buyers" and lost sales because of them like others have. If your only option is to reward them with "Positive Feedback", why bother with feedback at all. We can just assume that Everyone on EBay is 100%. Might as well just automatically assess a "Positive Feeback" rating to every buyer/seller on Ebay, since it is basically become meaningless anyway.
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‎08-28-2023 11:59 AM
I agree that buyer feedback is meaningless.
OTOH on what other venue are buyers rated by sellers at all?
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‎08-28-2023 12:59 PM
The option to leave negative feedback for buyers has been gone for at least 10 years.
Are you not cancelling when a buyer does not pay, citing "did not pay" as your reason?
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‎08-28-2023 01:02 PM
Perhaps you have missed something. In addition to the option of cancelling, citing "buyer did not pay" as the reason, there is absolutely NO requirement that the seller leave FB at all, so there is no reason or need to "reward" a deadbeat with positive FB.
