02-05-2020 03:50 AM
What will Ebay do if a company always sells products that are indicated to be in a certain location, which later turns out not to be the case?
Will Ebay oblige this company to indicate the right location or else delete this company as a seller on Ebay?
By the way, I'm talking about a company that has proven to be totally unreliable on many other occasions.
02-05-2020 03:55 AM - edited 02-05-2020 03:57 AM
It depends. It is sort of like search - there are many variables. And, it depends on with whom you speak. And the day of the week. Also the phase of the moon. And, don't forget ....
(just kidding, of course. It really, just, ah, depends)
02-05-2020 05:25 AM
What will Ebay do if a company always sells products that are indicated to be in a certain location, which later turns out not to be the case?
Some sellers have reported being sanctioned for item location misrepresentation, but the vast majority of violators seem to have been getting away with it for years.
By the way, I'm talking about a company that has proven to be totally unreliable on many other occasions.
Theoretically, unreliable sellers will eventually get pushed out by the weight of returns and disputes. But I doubt that would be a factor in whether eBay decides to sanction them for item location issues.
02-05-2020 08:11 AM
02-05-2020 10:49 AM
Giving the wrong location is a "not as described" dispute.
If you open a dispute, the seller will be required to send you a Return Shipping Label (or at least return shipping). Then when you use that to return the Thing, you will be refunded.
The seller is out shipping both ways, and international tracking is very expensive, and does not get his FVF back.
If he doesn't send the label he loses the dispute, is forced to refund anyway, and does not get his FVF back.
Or he can send the refund without demanding return, and be out your payment, the item and the original shipping cot.
Feedback is not used by eBay to assess member accounts.
Some buyers do look at feedback, but it seems most consider 95% to be acceptable, instead of reading the negs for patterns of slow delivery, etc.
Another problem is dropshippers.
Many US based sellers use their own location instead of the location of the goods. It would not surprise me to learn that many of these don't know where their supplier is located.
Some are naive. Some are deliberate.
But eBay will not act on a Report from a single member.
That member may be a mischief maker, or a competitor, or just wrong.
EBay has acted on Reports from multiple members.