10-25-2022 10:35 AM
I am getting a lot of people buying my items and then once they take it off the market they want to communicate outside of ebay of course this is against their policy so I refuse kindly yet my item sits in limbo until when? Usually they will offer a higher amount than what your asking or they will have all 0 After their names please help very annoyed
10-25-2022 10:55 AM
You have to wait 4 days, for some one to pay. After that, you can cancel the sale because of non payment. If I was you, I will remove the "Best Offer", and will not do Auctions. Because you are a new seller, you are a scammer magnet.
Good luck on your selling journey.
10-25-2022 11:03 AM
When the buyer didn't pay for the order, on day 5 of the purchase date, cancel the order and choose "Buyer didn't pay" as the reason of the cancellation.
also you need to enable the "immediate payment" , Your item will remain available for others to buy until the payment is complete.
10-25-2022 11:53 AM
I would get rid of best offer and require immediate payment.
The item stays live until it's paid for.
10-25-2022 12:00 PM
You've not done enough reading. Your item "sits in limbo" for 4 days. On day #5, you, the seller, cancel, using "buyer didn't pay" as the reason. Your fees are refunded, the buyer gets a strike and you're free to relist if you choose. And, if you are smart, you block that buyer.
10-25-2022 12:01 PM
New seller with high value/high fraud listings.
You can only cancel for two reasons Buyer Request and Address. And of course after 96 hours you can open an Unpaid Item Dispute.
You can set your Listing Form to automatically open Unpaids and also to relist automatically - although newbies do have restrictions on the number and value of their listings which makes these scammers even more annoying.
With any you get your fees (less the 30c non-refundable service fee) back and can relist immediately.
You can add Immediate Payment Required to your listings since they are mostly Fixed Price. This is not available for Auctions.
You have already spotted the scammers so that's good. Some poor souls get caught up in the web of lies.
BTW- just as some sellers have 0 FB, so do some buyers.
Not the ones you've spotted but everyone starts somewhere.
Do you have your Managed Payments account set up so that eBay can transfer payments to your checking account?
10-25-2022 12:31 PM
"And of course after 96 hours you can open an Unpaid Item Dispute."
I thought that UPI cases had been done away with some time ago, and now its simply a matter of cancelling the sale using "Buyer did not pay" as soon as the 4 days is up... or changing the settings so that eBay cancels automatically at that time.
10-25-2022 01:23 PM
This is correct. To the original poster, you are prime beef for scammers. Do what the others told you to do. ALso add the following text to ALL of your listings. It should drive away many scammers... Copy and paste if necessary . "
ALL items MUST be paid for within 96 hours through the ebay PAY NOW button. ALL payments will be verified in MY Ebay before I ship. ALL items will be shipped ONLY to the address that ebay provides when the payment arrives.
This should scare away many scammers. Remember, once you get a payment, it will NOT say PAYPAL. All payments will come in through Ebay and the seller never knows exactly how the buyer paid. Learn to look in MY Ebay. If you do NOT see the payment there, you did NOT get paid. If you print through ebay, it will say PAID . IF the item is not paid, a warning goes on telling you that you did not get paid so don't print the label yet!
10-25-2022 01:31 PM
Others pretty much covered the UPI process but for the items you are selling I would use BIN listings with no OBO and immediate payment required. kensgiftshop made the same observation. This will clear up a lot of the scam attempts. Build up some selling history and then decide if you want to go back to using auction format. Even if you do I would suggest avoiding the OBO. Set the starting price at the lowest price you are willing to accept, which is probably the same as what you would have put on a BIN listing, and let it run it's course.
10-25-2022 01:59 PM
Buying also give you feedback and can help you avoid scammers by "artificially" raising your feedback.
It's also useful in learning how other more experienced sellers write their accounts. How do their Terms of Sale make you feel? Appreciated or suspected?
@ms.rodriguez* has a good boilerplate.
"ALL items MUST be paid for within 96 hours through the ebay PAY NOW button. ALL payments will be verified in MY Ebay before I ship. ALL items will be shipped ONLY to the address that ebay provides when the payment arrives."
Personally I would lose the caps, but nothing wrong with the words.
10-25-2022 02:01 PM
Hard to picture your suggested text as driving away any scammers, let alone "many" scammers. But, if it makes you feel more secure, have at it.
10-25-2022 02:04 PM
Most sellers do not run into that issue. It must be what you sell. Maybe if you are having that much problems just use immediate payment required.
10-25-2022 02:08 PM
Buying also give you feedback and can help you avoid scammers by "artificially" raising your feedback.
It's also useful in learning how other more experienced sellers write their accounts. How do their Terms of Sale make you feel? Appreciated or suspected?
@ms.rodriguez* has a good boilerplate.
"ALL items MUST be paid for within 96 hours through the ebay PAY NOW button. ALL payments will be verified in MY Ebay before I ship. ALL items will be shipped ONLY to the address that ebay provides when the payment arrives."
Personally I would lose the caps, but nothing wrong with the words.
Agree with the buying process to build up feedback although that is a costly way to do so. You can look at anyone's listing to get examples of good and bad postings. Using immediate payment required negates the need to tell the buyers they must pay within 96 hours and pretty much negates the need to verify payments before shipping. The process is almost instant with immediate payment required.
The address notification is a pretty good one and may remind buyers to alter their address if they are shipping to another address as a gift or something else. I see this on postings on other sites as well and consider it to be a good reminder.