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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Don't know why my item received a VeRO violation.

I was selling 3 new in package remotes that I purchased at an estate sale. I have other remotes by this company listed and have sold several - some new, some used. These 3 listings were recently pulled for VeRO violations. Charter/Spectrum is not on ...

Case originally ruled in my favor was reversed 2 weeks later to Buyer

Back in Oct 2020 I sold a item on ebay. On Nov 13 the buyer requested a return indicating the item doesn't work. The buyer had til Nov 27 to return the item. They provided a usps tracking number 9382020585500025194367 that still shows that it's in Pr...

to see old orders in the past year

how to check the old orders in ebay beyond 90 days

Resolved! Need clarification on how auction work.

Need clarification on how auction work.I normally use just my store's 'free' 1,000 fixed listings, but have started to use it's 250 'free' auction monthly listings.I click the checkbox 'Automatically relist this item up to 8 times if it doesn't sell....

Resolved! Shipping Exclusion List and excluded bidders bidding anyway!

Last night I had a listing ending at 6pm. The last 10 minutes were a wild ride. I exclude shipping to anywhere but the 50 US states. In the last 10 minutes of the auction. A bidder from outside the US with very low FB was driving up the price and was...

Issue with receiving payment as seller. CONFUSED

Hi. I just did my first sell here on Ebay. It was a digital transaction on a game called Roblox. The buyer sent me a QR code which confirmed to me that he bought it. However, everything I contact Ebay, they said there is no money pending. This transa...

RUSSIAN FEDERATION PROBLEM STILL EXISTS!

The Problem I Posted Before Has Not Changed!, They REALLY Need To Fix This!!

Shipping goods during the Corona and Russian wars

Hello, Will shipment or delivery of goods to customers in the face of the Corona crisis be a problem and how will the Russian war affect sales?Thank you.

Disappointed new seller

Recently did a loft clearance so thought I would list some toys on eBay for a quick sale. Posted at reasonable prices compare to other sellers again for a quick sale. dream on! My first sale is a buyer in the USA so postage will be £25. I didn’t want...

Bank information and microdeposits

I tried the help phone line to get help and actually talk to someone about getting a payment for an expensive item. I got no help and got kicked out of the system back to the website every time I tried. The ebay system says I have not entered my bank...

No way to contact eBay members?

Trying to reach out to a buyer who sent us an offer and it expired over the weekend because we’re out of the office during that time. If I go to advanced eBay search there’s no longer a search for member as it lists in the eBay help instructions page...

How to Re Charge when Package Shows Up

Can someone point me to the proper way to do this? 1 Package mailed Friday after Thanksgiving 2 No movement, no scans, no updates3 Buyer finally asks for refund because he is sure the Package is lost4 I refund and ask him to return to sender since he...

need my SS# now to tax me more?

Ebay is now requiring SS# so they can tax me on items i already paid tax on to sell used stuff ? this makes no sense and seems illegal.

Add domestic returns accepted for an ongoing auction

I listed for auction 2 items and I said no returns. I now think this was sub optimal. Does eBay allows me to change return policy after the auction started l.e. make it better? If so, how?