eBay

deborahkalizena · ‎09-15-2023

by locking buyers into instant autopay, they are unable to order multiple items and request invoice. it's bad for buyers and sellers.

joliztoyco · ‎09-15-2023

I experienced this first hand last week. Placed 3 items from a seller in my cart. Shipping was MORE than the 3 items I was buying.
Went to my "cart" to request a total as I wasn't about to pay that much in shipping.
It wouldn't allow me to do it as the seller demanded "immediate payment".

Unless you hang around the "board" or are a highly active seller, the "casual" sellers on eBay have no idea this is happening.
After a couple of days, I tired of seeing the red icon by my "cart" and I went back in and deleted the items.
Seller lost 3 sales.
Another successful eBay improvement. (Sneer).

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a_c_green · ‎09-15-2023

@deborahkalizena wrote:
by locking buyers into instant autopay, they are unable to order multiple items and request invoice. it's bad for buyers and sellers.

I ran into that same situation yesterday in my buying account. My offers on two different items were accepted and thus immediately paid for... separately... even though the seller shipped both in the same box (tracking numbers for both purchases are the same). I am now trying to carefully request to the seller that he consider giving a partial refund on the combined shipping, which is otherwise over double what these two items collectively ship for, weight-wise.

I'm not sure at this point if the seller even understands the issue, so I'm prepared to eat the extra Shipping charge if it comes to that (the items were a good deal anyway), but I really wish this problem with immediate payment of multiple, combinable sales can be addressed somehow. At minimum, have some kind of explanatory message go to the seller if he's got multiple pending shipments to the same address by the same buyer.

joliztoyco · ‎09-15-2023

I experienced this first hand last week. Placed 3 items from a seller in my cart. Shipping was MORE than the 3 items I was buying.
Went to my "cart" to request a total as I wasn't about to pay that much in shipping.
It wouldn't allow me to do it as the seller demanded "immediate payment".

Unless you hang around the "board" or are a highly active seller, the "casual" sellers on eBay have no idea this is happening.
After a couple of days, I tired of seeing the red icon by my "cart" and I went back in and deleted the items.
Seller lost 3 sales.
Another successful eBay improvement. (Sneer).

evelyb30 · ‎09-15-2023

A lot of sellers saw this coming. I'm surprised eBay didn't and never provided a fix. By leaving it broken they're costing themselves a pile. Have to be.

She who dies with the most toys still dies; when's the estate sale?

klhmdg · ‎09-15-2023

Since Autopay is new there are a few things that are being worked.

It is always best to message the seller of multiple items and ask if they will combine shipping.

Some sellers will, some wont.

If they do they can either refund (easily) the difference or create a listing with all items and the shipping for the buyer.

klhmdg • Volunteer Community Mentor

joels-retrocade · ‎09-15-2023

Only a problem if you're buying from a lazy or dishonest seller. Literally only takes a few seconds to send a refund. Message them asking for combined shipping and if they don't respond move on to the next seller that will.

itscalledapostingid · ‎09-15-2023

As a seller you can opt-out in your seller settings.

It's at the bottom of this settings page:

Buyer Management | eBay

sextons-sweet-deals · ‎09-15-2023

I just had this experience today. I have sent a message to a seller. Waiting for response.

I wish to make offer on multiple items, but the seller has set up autopay.

Note: This seller has zero feedback. That is another issue to consider.

Seller is selling small items, so making an offer on multiple items and having to pay $5.00 for each in shipping cost is just not realistic.

femmefan1946 · ‎09-15-2023

Autopay was demanded by sellers who had hissyfits when their customers did not pay immediately for auction and best offer purchases.

They refused to understand that the buyer wasn't hanging over the keyboard at all hours and would pay within the four days eBay allows.

So now we all have this schlemozzle....

"Be careful what you ask for, 'cause you might just get it." -- Nicole Scherzinger

femmefan1946 · ‎09-15-2023

Buyer Management | eBay

Thanks for that-- I just checked my own Requirements and removed it --again.

evelyb30 · ‎09-15-2023

@femmefan1946 wrote:
Autopay was demanded by sellers who had hissyfits when their customers did not pay immediately for auction and best offer purchases.
They refused to understand that the buyer wasn't hanging over the keyboard at all hours and would pay within the four days eBay allows.

So now we all have this schlemozzle....

"Be careful what you ask for, 'cause you might just get it." -- Nicole Scherzinger

They complained because people made Offers, which tied up the item, and then never paid. No one else could buy it either until the accepted Offer timed out. By requiring immediate payment for an accepted Offer, it fixed one problem and created another.

She who dies with the most toys still dies; when's the estate sale?

a_c_green · ‎09-15-2023

@evelyb30 wrote:
@femmefan1946 wrote:
Autopay was demanded by sellers who had hissyfits when their customers did not pay immediately for auction and best offer purchases.
They refused to understand that the buyer wasn't hanging over the keyboard at all hours and would pay within the four days eBay allows.
They complained because people made Offers, which tied up the item, and then never paid. No one else could buy it either until the accepted Offer timed out. By requiring immediate payment for an accepted Offer, it fixed one problem and created another.

I think it's important to keep the two issues separate, because they're addressed (for sellers) by two different checkboxes.

You can require pre-payment info for auction bidding, and you can require pre-payment info for Make Offers. You can have one but not the other if you choose.

I have pre-payment info for auction bidding turned Off, because I don't want to hinder any bids for any reason; my area of sales has very few non-payments for auction wins. I have pre-payment info for Make Offers turned On, because if I am going to get into price haggling for any reason, I want the buyer's side of the transaction to move as quickly as mine will once a deal is struck.