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early canceling fees.

Just recently I had a listing that a customer identified that there was an error in it. I had a bid on it already. I felt I needed to protect my customers and correct the listing. So I canceled the bid and fixed the error and relisted the item. Ebay charged me $40 for doing that! I like to take care of my customers but when it costs me that much I guess I should not have bothered. The bidder that I canceled the bid on was the final buyer.

Message 1 of 38
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Re: early canceling fees.


@mam98031 wrote:

@tunicaslot wrote:

You can not revise the item description once you have received a bid for it. However, you can still "Add to Description" to correct your decription.


Yes this is correct however it is important to note that an additional note AFTER a bid does not make that note apply to the transaction if that initial bidder wins.  Meaning that note will not apply to them or the transaction.

 

If they are outbid and a subsequent bidder wins, it will apply to them or for them.


Do you have a link to policy? I never heard that before and couldn't find the policy that supports it. I would like to read more about it.

Message 31 of 38
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Re: early canceling fees.


@coffeebean832 wrote:

@mam98031 wrote:

@tunicaslot wrote:

You can not revise the item description once you have received a bid for it. However, you can still "Add to Description" to correct your decription.


Yes this is correct however it is important to note that an additional note AFTER a bid does not make that note apply to the transaction if that initial bidder wins.  Meaning that note will not apply to them or the transaction.

 

If they are outbid and a subsequent bidder wins, it will apply to them or for them.


Do you have a link to policy? I never heard that before and couldn't find the policy that supports it. I would like to read more about it.


Auction-style listings

What you change in an auction-style listing depends on how long is left on the listing.

More than 12 hours

What's changeable depends on if your listing has received any bids

 

https://www.ebay.com/help/selling/listings/revising-listing?id=4356

 

 

 

 


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 32 of 38
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Re: early canceling fees.

The only related policy that I can think of is the short list of valid reasons for a bid retraction which includes "seller changed description".  

 

As the elaborate discussion above illustrates, the original description cannot be changed after a bid has been placed. So this reference to "changed description"  apparently  refers to a new section that has been added to the description, especially one that  significantly affects the item's value.

Message 33 of 38
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Re: early canceling fees.


@mam98031 wrote:

@coffeebean832 wrote:

@mam98031 wrote:  an additional note AFTER a bid does not make that note apply to the transaction if that initial bidder wins.  Meaning that note will not apply to them or the transaction.

Do you have a link to policy? I never heard that before and couldn't find the policy that supports it. I would like to read more about it.


Auction-style listings

What you change in an auction-style listing depends on how long is left on the listing....

 

 

 


I think @coffeebean832 is specifically looking for a reference to whether a new description section is considered part of the listing description if the winning bid was placed before the section was added. I'm certainly curious about seeing backup for this assertion.  

 

In practice this is probably a moot point, since eBay almost always sides with buyers in a "he said, she said" kind of dispute.

Message 34 of 38
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Re: early canceling fees.


@nobody*s_perfect wrote:

@mam98031 wrote:

@coffeebean832 wrote:

@mam98031 wrote:  an additional note AFTER a bid does not make that note apply to the transaction if that initial bidder wins.  Meaning that note will not apply to them or the transaction.

Do you have a link to policy? I never heard that before and couldn't find the policy that supports it. I would like to read more about it.


Auction-style listings

What you change in an auction-style listing depends on how long is left on the listing....

 

 

 


I think @coffeebean832 is specifically looking for a reference to whether a new description section is considered part of the listing description if the winning bid was placed before the section was added. I'm certainly curious about seeing backup for this assertion.  

 

In practice this is probably a moot point, since eBay almost always sides with buyers in a "he said, she said" kind of dispute.


Interesting.  I'm not sure why anyone would think that a note on a listing AFTER a buyer has already bid on something would have any net affect on the transaction if that same bidder wins.  Logic would dictate here, or at least it certainly does for me, so I guess I'm just speaking for myself.  


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 35 of 38
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Re: early canceling fees.

@mam98031- how often does eBay policy follow logic?

 

(joke)

Message 36 of 38
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Re: early canceling fees.


@coffeebean832 wrote:

@mam98031- how often does eBay policy follow logic?

 

(joke)


I do understand the humor in what I said, really I do.  But sometimes, just sometimes, logic does dictate.  And since we all know how Ebay feels about the buyers, there is no way in heck they would ever allow a seller to add a note to a listing that a buyer has already bid on and expect that the seller would be able to say, imply or expect the buyer to adhere to it or be informed by it.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 37 of 38
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Re: early canceling fees.

I think the lack of ability to change the description after a bid is evidence that Ebay won't allow a seller to hold a buyer to any note they may put on the listing after the bid.  But that is just my opinion.

 

Auction-style listings

What you change in an auction-style listing depends on how long is left on the listing.

More than 12 hours

What's changeable depends on if your listing has received any bids

No bids

You can:

  • Remove the following optional listing upgrades: Buy It Now, eBay photo upgrades, reserve price, 10-day listing (in applicable categories)
  • Add optional listing upgrades to increase your item's visibility
  • Add or change photos
  • Add a second category, unless there are category restrictions. (Fees may apply)
  • Reduce the starting price of your item. (You won't receive credit for any difference in your insertion fees)

You can't:

  • Change the listing format
  • Extend the listing duration if 2 or more hours have passed since the listing was submitted

 

Bids

You can:

  • Add a second category, unless there are category restrictions. (Fees may apply)
  • Add to the item description
  • Add photos
  • Add optional listing upgrades to increase your item's visibility

You can't:

  • Change the listing format
  • Change the listing duration
  • Change the starting price
  • Edit the listing description

https://www.ebay.com/help/selling/listings/revising-listing?id=4356

 


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 38 of 38
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