eBay - why are you messaging me in Chinese? TG for google translate...

[denim-topia]

Very odd to get this in my eBay messages:
"你好 (),感謝你提交檢舉。我們已收到並正在調查。 

完成審查後，我們會在必要的情況下採取行動。我們致力為所有顧客建立安全而公平的交易平台，並嚴正處理任何違反規定或政策的行為。面對違反規定或政策的情況，我們可能會採取某些行動，包括"

etcetera
So, I could go several different ways with my thinking - but - you know what? This is eBay. 
Shrug.

[ckimodog]

Hi @denim-topia 

Did you submit a report of some type?  Why it was sent to you in Chinese and you're in the US is beyond me. 

Never a dull moment.  

"Hello (), thank you for submitting the report. We have received and are investigating.

After completing the review, we will take action if necessary. We are committed to establishing a safe and fair trading platform for all customers, and we will strictly deal with any violations of regulations or policies. In the face of violations of regulations or policies, we may take certain actions, including "

[buyologist-3]

Wow! What a sight!  My sis got an alert from her email system that there was several foreign sign-in attempts from Russia Federation!  Probably not related, but it's a new day now.  

[eburtonlab]

That appears to be text from the form letter generated when a seller is reported to eBay for a policy violation. If the seller was registered in China, that would explain why the report was in Chinese.

Here is the full text of presumably the same form letter I received in English:

"Thanks for submitting your report – we’ve received it and are looking into it. 

Once we’ve completed our review, we’ll take action as necessary. We strive to create a safe and fair marketplace for all our customers, and we take any breach of our rules or policies very seriously. In situations where we find these rules or policies have not been followed, there are several actions we may take. These include:

- Ending or cancelling listings
- Hiding or demoting listings in search results 
- Lowering the seller’s performance rating 
- Restricting or suspending the account 

Given the sensitive and confidential nature of investigations like this, we can’t disclose our findings or any subsequent action we may take with anyone other than the account holder. There is no need to contact us again regarding this issue, as we won’t be able to provide you with any further details. 

You’ll find more information about our rules and policies at the link below:  
www.ebay.com/help/policies/default/ebay-rules-policies?id=4205 Thanks,
eBay

Please don't reply to this message. It was sent from an address that doesn't accept incoming email."

[s.scharmu0]

" Hi(), thank you for submitting the report. We have received it and are investigating. Once 

the review is complete, we will take action as necessary. We are committed to building safety for all our customers And a fair trading platform, and deal with any violations of regulations or policies seriously. In the face of violations of regulations or policies, we may take certain actions, including "

[nevadascalamityjane_8]

This is happening to me too and I never change anything to Chinese why is this happening to me please?

[ckimodog]

@nevadascalamityjane_8 

This is an old thread from 2022.  I doubt the OP will reply. 

Should you have any questions or concerns it is always a good idea to start your own thread to get the help and advice for your specific issue. 

[kh-stanley1]

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

Thank you for understanding.