eBay updates

[snoopcat0011]

How come after eBay did updates a few days ago that I have lost a lot of item views and item specific information? I asked eBay and they said they would fix it, they haven’t yet.

[katzrul15]

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@snoopcat0011 wrote:

How come after eBay did updates a few days ago that I have lost a lot of item views and item specific information? I asked eBay and they said they would fix it, they haven’t yet.

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View data has been reformatted and is supposedly more accurate and up to date.

What item specific changes occurred? 

Have not heard anything about disappearing item specifics.....with all the other glitches, would not surprise me.

[coolections]

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@snoopcat0011 wrote:

eBay said they would fix it.

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They did fix it. Now with the new GTC listings, instead of keeping views for items that sit for years, they made it more accurate. Now the views are only from the last 30 days.

[ckimodog]

If you click on the highlighted views, you can set it to what ever works for you or shop. Up to 2 years. 

[dhbookds]

Velvet says they are working on a fix:

https://community.ebay.com/t5/Seller-Tools/ALL-MY-LISTINGS-SHOW-ZERO-THAT-PEOPLE-LOOKED-AT-MY-ITEMS-...