eBay sides with scammer buyer x2

[temptingauctions]

Hello, first time posting. What has happened to me is so ludacris & unjust that I felt the need to post about it. Lots of details so try to follow me with all of this;

I sold a 21k gold bracelet on a best offer  to buyer in Bulgaria back in January. The buyer asked me to lie on customs form & not write gold or value. I shipped registered mail & buyer receives package 10 days later & signs for package.  A day later she contacts me to claim the bracelet wasn’t inside the box in the package, and how we could take care of this situation in a “friendly way”.  Buyer refused to send me any photos of packaging, or answer any of my questions. The buyer then opens up a claim (through eBay.de/Germany) & after a couple of weeks, eBay Germany decided in buyers favor. All 400$ refunded to buyer by PayPal. In order to appeal, I have to try to fill out a form in (eBay)German, which I cannot do. 

I knew the whole time this buyer was scamming me by the tone of her messages plus refusal to send photos etc.  Apparently she submitted some kind of police report to eBay for proof of theft in her country. That’s all they needed to side in her favor. 

I decide to look into her feedback & I contacted a few other sellers on ebay that have sold to her. There is another seller that has just been scammed by this SAME buyer. 500$ in gold was on its way to the buyer last week. I’ve been communicating with this other seller & the very day her 500$ worth of gold arrived in Bulgaria, delivered to this same buyer, she immediately opens up a item not received case with the other seller via PayPal. Didn’t even bother to message this other seller or eBay, went through PayPal. Paypal has now decided in her buyers favor. So this other seller is out 500$ now. We have both been scammed by the same buyer. 

I have been on the phone with PayPal, eBay, ebay messenger through Facebook, eBay Germany messenger, and they literally keep telling me there’s nothing that can be done & good luck with future selling.  The thing is, eBay knew this buyer was suspicious to begin with because they restricted this buyer’s account to only buying, no selling For awhile now. Before I even had any issues. PayPal the same. PayPal already had this buyer flagged for suspicious activity. So both eBay & PayPal have basically allowed this person to continue to rip off people, for a long time now. eBay just suspended the buyers account last week. 

So I am out 400$ and the other seller is out 500$ and eBay & PayPal will not do anything. They just keep siding with the buyer. I’d be willing to bet there’s a lot more sellers out there that have been scammed by this buyer.  

Wondering if if there’s anything else I can do? That money is rightfully ours. This whole thing has been so unfair. 

[gracieallen01]

Well, it really doesn't make much difference. 

However, had you put what was in the package and the value, customs might have turned it around, back to you, or contacted her to get payment for fees and such, and if she hadn't paid, they may have returned it.  Either way, you might have had proof that it arrived and what had happened to it and might not have had to refund.  Maybe.  Not everybody in every country is corrupt.

[pjcdn2005]

A confirmed address wouldn't have protected the seller and neither ebay or paypal have required confirmed addresses for years.

[temptingauctions]

I was giving her the benefit of doubt at first, thinking just maybe she was stolen from by customs or confiscated. But now this other seller is ripped off 3 weeks later by same buyer...  

I knew when she refused to send me any photos of packaging that she was lying.

Such a bummer! 

[recommendedbuyer]

lu·di·crous    adjective   

1. so foolish, unreasonable, or out of place as to be amusing; ridiculous. 
   

Christopher Brian Bridges (born September 11, 1977) known professionally as Ludacris is an American rapper and actor.

[temptingauctions]

Yes, eBay should know this was a scam yet they still side with buyer...

[temptingauctions]

Yes, she signed for the package but did not contact me for over a day to tell me the bracelet was missing! She definitely got it.

[gracieallen01]

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@temptingauctions wrote:
Yes, she signed for the package but did not contact me for over a day to tell me the bracelet was missing! She definitely got it.

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That wasn't the point of my post. 

Customs would have, quite probably, verified whether or not something was in the package - because it was illegal to send in.

[temptingauctions]

Yes, after I shipped the bracelet, I checked & gold is on prohibited list to Bulgaria. 

I thought that she was asking me to falsify customs because SHE was scared that it would be stolen. Idk. Or something along those

lines. I’m so naive. 

[kensgiftshop]

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@temptingauctions wrote:
I did insure it. So hopefully the post office comes through.

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Once it's delivered, the insurance for the package ends.

If the package was opened before delivery, they should have noted it somewhere, I know USPS will have it noted on the tracking sometimes.

[moondogblues]

"Once it's delivered, the insurance for the package ends."

That makes no sense...what if the item was damaged?

[temptingauctions]

Yeah, I sold the bracelet for 350$ ( worth closer to 500$) and with shipping it was 375$. When she asked me to falsify customs, thinking she was scared of theft, I put declared value at 300$ & wrote just bracelet & left off “gold”. I tried to insure for 350$ but I think it’s only going to be 300$, If anything. That’s what is on the customs form.

That was really stupid of me to do. Now I know.

[auctionpet]

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@temptingauctions wrote:

Yes, after I shipped the bracelet, I checked & gold is on prohibited list to Bulgaria. 

I thought that she was asking me to falsify customs because SHE was scared that it would be stolen. Idk. Or something along those

lines. I’m so naive. 

---

It WAS stolen, by her!!

[temptingauctions]

The other seller that was just scammed out of 500$ by this buyer, says there was other Bulgaria accounts bidding on her gold. I think this person has multiple accounts and has made a fortune doing
This to us sellers.

[ittybitnot]

 says there was other Bulgaria accounts bidding on her gold.

It could be the same buyer or group with multiple accounts.  Traditionally, however, it has been known that scammers will outbid each other simply for the opportunity to cheat the seller. 

[ultimate_collectables]

scenerio i had last year:

had posters for sale. put links up on my FB page. got into a tif with a guy on there over opinions on something else (politics).

had a couple posters sell. $105 each. both going to cali very close to each other. posters arrived, both buyers said they were damaged. want to return and get full refund and BOTH wanted me to pay for return shipping. ebay said i had to cover cost of returns. posters came back all damaged and had to refund both buyers in full. so now 2 damaged posters and out $17 more to get these returned. And both left me negs. 2 more posters sold. again in cali, different buyers/different adresses. these were a bit farther away ( i get alot of california buys). posters sent, posters arrived, claims filed. damaged posters they said. I had 14 of these BRAND NEW posters and took pics of the stacks of them from every angle to show ebay. and video taped myself packing the items and hand delivering them to mail lady and sent it to ebay. Again i was told i had to pay for return label and refund in full. I called ebay/paypal several times, guy on phone made the connection too that im being scammed. THEN i noticed 4th buyer had a familiar name. the GUY from FB! SOOOOOOOO I sent screen shots of argument with this guy on FB to ebay and saying look he f'n with me and he lives in cali same zip code as one of the sales. Ebay sided with buyer and made me refund in full. **bleep**! got 2 more negs from those sales. Then another sale! guess from where, Cali. I said nope canceld order, but still got a neg from him. Then did it again (6 negs now, and 4 damaged posters returned) and ebay would not even remove the negs. I was so **bleep** and canceld that ebay acct as those scammers werent gonna quit. and didnt sell on here for 2 yrs.

BLATANT Scamming, ebay phone reps agreed, but dispute team who i couldnt talk to on phone made decisions in scamming buyers favors. They said, LMFAO they couldnt prove it was same buyer as they had different accts buying. Like nobody has different accts with family adresses or could use friends old accts.