eBay shows extra things to ship in error
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‎04-19-2023 10:41 AM
Recently on both the site and the app, I get notifications about things to ship, and it always shows extra, like today I have two things to ship and it shows I have four - until I click on the shipping area, and there are just two. Is this glitch going to impact me in other ways, or is it just a minor irritation? Is it hitting anyone else? Thanks.
Re: eBay shows extra things to ship in error
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‎04-19-2023 10:49 AM
Yes, I have been seeing this "bug" showing that I have items to ship when I have already shipped them out. Think I have been seeing this for awhile now...may a month or so. Only seeing on the app not the computer. Today the app shows I have 9 things to ship and in reality they are shipped already.
Re: eBay shows extra things to ship in error
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‎04-19-2023 11:00 AM
Just a minor irritation.
I always go directly to Manage Orders Awaiting Shipping in Seller hub.
Re: eBay shows extra things to ship in error
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‎04-19-2023 11:11 AM
yes I see 7 to ship but they have all been shipped. I have been seeing this for a few days. I assume its a bug.
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‎04-19-2023 11:13 AM
@kandf_vintage_finds wrote:yes I see 7 to ship but they have all been shipped. I have been seeing this for a few days. I assume its a bug.
And tracking has been entered for each shipment?
Re: eBay shows extra things to ship in error
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‎04-19-2023 11:26 AM
Are you seeing that on the phone app? I noticed it happened just recently. There is an easy fix. The things you already shipped just slide from right to left and hit delete and those will disappear.
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‎04-19-2023 11:29 AM
@coolections wrote:Are you seeing that on the phone app? I noticed it happened just recently.
Actually no, it's wrong on the desktop as well, and has been wrong for some months now. I ignore the notification bell in favor of periodically checking either my Sold items page or my email account associated with my eBay selling, either of which give me up-to-date info.
Re: eBay shows extra things to ship in error
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‎04-19-2023 11:31 AM
I've noticed this also.
I don't trust the app. I always log in and double check.
Until they can fix this i just do as @coolections says, swipe left to delete it.
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‎04-19-2023 11:38 AM
yes
Re: eBay shows extra things to ship in error
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‎04-19-2023 11:41 AM
Mine seems to be using "messages" in the erroneous "sales" count total.
PC windows 10
