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eBay shows extra things to ship in error

Recently on both the site and the app, I get notifications about things to ship, and it always shows extra, like today I have two things to ship and it shows I have four - until I click on the shipping area, and there are just two.  Is this glitch going to impact me in other ways, or is it just a minor irritation?  Is it hitting anyone else?  Thanks.

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9 REPLIES 9

Re: eBay shows extra things to ship in error

Yes, I have been seeing this "bug" showing that I have items to ship when I have already shipped them out. Think I have been seeing this for awhile now...may a month or so. Only seeing on the app not the computer. Today the app shows I have 9 things to ship and in reality they are shipped already.

Message 2 of 10
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Re: eBay shows extra things to ship in error

Just a minor irritation. 

I always go directly to Manage Orders Awaiting Shipping in Seller hub.

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Message 3 of 10
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Re: eBay shows extra things to ship in error

yes I see 7 to ship but they have all been shipped.  I have been seeing this for a few days.  I assume its a bug.

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Re: eBay shows extra things to ship in error


@kandf_vintage_finds wrote:

yes I see 7 to ship but they have all been shipped.  I have been seeing this for a few days.  I assume its a bug.


And tracking has been entered for each shipment?

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Message 5 of 10
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Re: eBay shows extra things to ship in error

Are you seeing that on the phone app? I noticed it happened just recently. There is an easy fix. The things you already shipped just slide from right to left and hit delete and those will disappear.

Message 6 of 10
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Re: eBay shows extra things to ship in error


@coolections wrote:

Are you seeing that on the phone app? I noticed it happened just recently.


Actually no, it's wrong on the desktop as well, and has been wrong for some months now. I ignore the notification bell in favor of periodically checking either my Sold items page or my email account associated with my eBay selling, either of which give me up-to-date info.

Message 7 of 10
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Re: eBay shows extra things to ship in error

I've noticed this also.

I don't trust the app. I always log in and double check.

Until they can fix this i just do as @coolections says, swipe left to delete it.

Sea Of Love - The Honeydrippers
Message 8 of 10
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Re: eBay shows extra things to ship in error

yes

Message 9 of 10
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Re: eBay shows extra things to ship in error

Mine seems to be using "messages" in the erroneous "sales" count total.

 

PC windows 10 

Message 10 of 10
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