While no one wants to receive poor feedback, it no longer counts against a seller’s metrics by eBay. In fact, Feedback is losing much of its former clout. Fewer people are leaving it, fewer are consulting it before purchase. Its glory days may be past. Not to say it doesnt still have value, it does, but not like it once did.
In reviewing your feedback, it is stellar. So are you worried about the possibility of receiving negatives in the future? With much respect, as you are obviously a very successful seller, i wouldnt think of this as a priority concern, but your post says otherwise.
I consult a seller’s feedback primarily to see how they respond to buyers. If there is a response to negative or nuetral ratings, it often reveals a seller’s level of professionlism. I see this as Feedback’s greatest value to future buyers. A well worded response to a poor rating can mitigate negative consequences. Sometimes a poor score cannot be avoided. Savvy buyers know this. So a seller’s good handling of it has far more power than the poor rating itself. A negative or nuetral can be utterly defused, and used as an opportunity to impress potential buyers.
So is the possibility of getting a negative review worth this worry and effort? I don’t know. It seems you are already doing everything in your power to be an excellent seller and offer strong customer service. That is the message your shoppers will get reviewing your current feedback. One unfair poor rating that might be in the future would likely not affect your bottom line. Just my 2 cents.
