eBay's inflexibility is NOT "Enhancing the Buying experience ... "
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07-18-2021 02:49 PM
-Buyer purchases an item then AFTER they pay asks to have the shipment delayed 4 days ... errnt, I have one day Handling, no can do. eBay never implemented the Pause button that was suggested, had to message and eventually call the Buyer to explain eBay's late shipping defect policy and lack of flexibility that would allow me and other Sellers to work out a deal like this. They pretty much agreed ...
-Another Buyer was interested in 7 items, they messaged and asked if they can be combined, I say yes and let me turn OFF Immediate payment required, which I did. Buyer buys one and it comes through Paid for and after that the Buyer messages again and says to WAIT to ship that one until they make up their mind on the other ones ... errnt, had to explain One Day Handling and late shipping defects to them too.
Sellers are perfectly capable of working with THEIR customers and constructing deals with special requirements ... the above are only a few examples. But sadly, the eBay venue for Sellers is not flexible for Sellers to work out their own deals with Buyers. eBay is too hung up on the subjective Seller metrics and that inadvertently works against "Enhancing the Buying experience".
eBay wants every transaction to fit their cookie cutter format but that is not what happens in the real world.
Mr. Lincoln - Community Mentor
Re: eBay's inflexibility is NOT "Enhancing the Buying experience ... "
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07-18-2021 08:01 PM
@mr_lincoln I don't think it would. It would enhance the selling experience, but I really feel it would add to clutter with little benefit (for eBay). Personally, I like the idea, but I don't see it ever being a thing. eBay is already bloated with half thought out ideas, and when I am looking to buy something I usually start on Amazon simply because its simple. After my initial scan of Amazon, then I move to eBay and compare.
Re: eBay's inflexibility is NOT "Enhancing the Buying experience ... "
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07-18-2021 09:25 PM
@lamber9347 wrote:@mr_lincoln I'm often called a shill or a cheerleader for eBay because I'm not against MP and I can get used to the majority of changes without throwing a hissy fit. However many times I reply back that there are many things about eBay which I do not like and don't agree with. These are only some of them.
You worded this very well, as sellers we are so limited in making our buyers happy with simple requests. I don't have nearly the same amount of issues on that other four letter site I also sell on because they are more flexible. This platform is designed with one goal in mind, a basic cookie cutter scenario. Perhaps someday a higher up will understand the need for flexibility....
Thanks for posting ya big ol' cheerleader you....
Is that Etsy? I've found it to be not a lot more flexible than ebay.
“The illegal we do immediately, the unconstitutional takes a little longer.” - Henry Kissinger
"Wherever law ends, tyranny begins" -John Locke
Re: eBay's inflexibility is NOT "Enhancing the Buying experience ... "
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07-18-2021 09:27 PM
@pikabo-icu wrote:
@downunder-61 wrote:Devils advocate here > totally agree with inflexability of the system, but if something like this was put in place to over ride the time until you ship, what is stopping sellers from using it any time, not just when a buyer requests it?
Just my thoughts
That's why my idea was to make it a selection for the buyer to choose at checkout rather than the seller.
Totally missed that, my bad LOL
I have been imported from Australia and this is my posting ID
Re: eBay's inflexibility is NOT "Enhancing the Buying experience ... "
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07-18-2021 10:30 PM
@chapeau-noir wrote:
@lamber9347 wrote:@mr_lincoln I'm often called a shill or a cheerleader for eBay because I'm not against MP and I can get used to the majority of changes without throwing a hissy fit. However many times I reply back that there are many things about eBay which I do not like and don't agree with. These are only some of them.
You worded this very well, as sellers we are so limited in making our buyers happy with simple requests. I don't have nearly the same amount of issues on that other four letter site I also sell on because they are more flexible. This platform is designed with one goal in mind, a basic cookie cutter scenario. Perhaps someday a higher up will understand the need for flexibility....
Thanks for posting ya big ol' cheerleader you....
Is that Etsy? I've found it to be not a lot more flexible than ebay.
Yes, that was who I was referring to. I guess it depends on what a person is selling but I find it infinitely easier to use and much more buyer friendly. My buyers can combine items with ease, make requests to me easier to handle, and I can create a custom order on there which I am not allowed to do on eBay. I find myself listing more and more items on that other platform that I normally would have listed on here. Plus the fees are slightly less, I've compared comparable sales and have verified I net less here....
Re: eBay's inflexibility is NOT "Enhancing the Buying experience ... "
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07-18-2021 11:53 PM
@lamber9347 wrote:
@chapeau-noir wrote:
@lamber9347 wrote:@mr_lincoln I'm often called a shill or a cheerleader for eBay because I'm not against MP and I can get used to the majority of changes without throwing a hissy fit. However many times I reply back that there are many things about eBay which I do not like and don't agree with. These are only some of them.
You worded this very well, as sellers we are so limited in making our buyers happy with simple requests. I don't have nearly the same amount of issues on that other four letter site I also sell on because they are more flexible. This platform is designed with one goal in mind, a basic cookie cutter scenario. Perhaps someday a higher up will understand the need for flexibility....
Thanks for posting ya big ol' cheerleader you....
Is that Etsy? I've found it to be not a lot more flexible than ebay.
Yes, that was who I was referring to. I guess it depends on what a person is selling but I find it infinitely easier to use and much more buyer friendly. My buyers can combine items with ease, make requests to me easier to handle, and I can create a custom order on there which I am not allowed to do on eBay. I find myself listing more and more items on that other platform that I normally would have listed on here. Plus the fees are slightly less, I've compared comparable sales and have verified I net less here....
That's probably due to their bespoke creators who still sell there. I found I was constantly hassled and admonished (vintage seller) with popups telling me I was charging too much for shipping, a terrible search engine which made it hard to find things because it was so inflexible (it would change search terms and not allow secondary searches as they do here which was a real problem for vintage) and finally had to bail because of the poorly implemented 12% success penalty which one could NOT escape if selling over 10K a year.
“The illegal we do immediately, the unconstitutional takes a little longer.” - Henry Kissinger
"Wherever law ends, tyranny begins" -John Locke
Re: eBay's inflexibility is NOT "Enhancing the Buying experience ... "
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07-19-2021 04:09 AM
@jack-falstaff wrote:@mr_lincoln I don't think it would. It would enhance the selling experience, but I really feel it would add to clutter with little benefit (for eBay). Personally, I like the idea, but I don't see it ever being a thing. eBay is already bloated with half thought out ideas, and when I am looking to buy something I usually start on Amazon simply because its simple. After my initial scan of Amazon, then I move to eBay and compare.
@jack-falstaff You are correct on it never "being a thing", eBay shot the idea down twice if memory serves.
Mr. Lincoln - Community Mentor
Re: eBay's inflexibility is NOT "Enhancing the Buying experience ... "
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07-19-2021 04:19 AM
"Something for the weekly chat maybe? "
It has been brought up on weekly chat almost every other week for years. Yet nothing ever gets done about it.
TBH, I do not recall any issue brought up in the chat ever actually being resolved due to the chat, and I have been following them since Griff was on them.
Re: eBay's inflexibility is NOT "Enhancing the Buying experience ... "
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07-19-2021 04:26 AM - edited 07-19-2021 04:27 AM
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Re: eBay's inflexibility is NOT "Enhancing the Buying experience ... "
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07-19-2021 04:52 AM
@varebelrose wrote:"Something for the weekly chat maybe? "
It has been brought up on weekly chat almost every other week for years. Yet nothing ever gets done about it.
TBH, I do not recall any issue brought up in the chat ever actually being resolved due to the chat, and I have been following them since Griff was on them.
Well, that's unfortunate. Guess you really are just "chatting".
....... "The Ranger isn't gonna like it Yogi"......... Boo-Boo knew what he was talking about!
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Re: eBay's inflexibility is NOT "Enhancing the Buying experience ... "
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07-19-2021 05:47 AM
@varebelrose wrote:"Something for the weekly chat maybe? "
It has been brought up on weekly chat almost every other week for years. Yet nothing ever gets done about it.
TBH, I do not recall any issue brought up in the chat ever actually being resolved due to the chat, and I have been following them since Griff was on them.
@varebelrose The Chat at times is just lip service for Sellers, but we are advised with confidence that everything is passed on to the department that handles it ... I do not recall the last time the head of one of those mysterious departments actually came ON the Chat to respond to Sellers.
If Sellers seem snarky at times it is for good reason and they are reacting to a situation eBay created. I have read MANY good suggestions from other members and have suggested a few myself. They took my advice here on The Community for one thing but never anything on the eBay venue ...
Mr. Lincoln - Community Mentor
Re: eBay's inflexibility is NOT "Enhancing the Buying experience ... "
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07-19-2021 06:08 AM
".. The Chat at times is just lip service for Sellers.."
Exactly. Its a relief valve, no more. I read them every week, but have never participated (its right during my commute time on the East Coast). I used to regret not being able to participate, but have long since realized that doing so is tilting at windmills to a great degree.
Re: eBay's inflexibility is NOT "Enhancing the Buying experience ... "
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07-19-2021 06:21 AM
@varebelrose wrote:".. The Chat at times is just lip service for Sellers.."
Exactly. Its a relief valve, no more. I read them every week, but have never participated (its right during my commute time on the East Coast). I used to regret not being able to participate, but have long since realized that doing so is tilting at windmills to a great degree.
@varebelrose I am East Coast too and the time slot they picked on the Left Coast does not work for me more than it does. I think there was a day when it was effective but I think that day has long passed. BTW, love the "tilting at windmills" reference ...
Mr. Lincoln - Community Mentor
Re: eBay's inflexibility is NOT "Enhancing the Buying experience ... "
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07-19-2021 06:48 AM
Did not go through the whole thread, maybe this was already suggested....
Why not print out a shipping label with later date? Think 4days out is max?
Re: eBay's inflexibility is NOT "Enhancing the Buying experience ... "
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07-19-2021 08:32 AM
@bc_ca-25 wrote:Did not go through the whole thread, maybe this was already suggested....
Why not print out a shipping label with later date? Think 4days out is max?
@bc_ca-25 eBay's Late Shipping defect is pegged off of when the item ends and the Handling time. For example: One day Handling means ship NO LATER THAN the day after the sale. So a Monday sale has to ship Tuesday and by that it means the carrier has to scan the package in to their system, other wise it is late. Likewise, a Friday sale means shipment Monday because weekend days do NOT count in the Handling time period. It all relates to "business days".
Mr. Lincoln - Community Mentor
Re: eBay's inflexibility is NOT "Enhancing the Buying experience ... "
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07-19-2021 08:35 AM
The problem is that ebay is programmed by people who have never sold an item in their lives.
