cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

eBay's Downfall?

Very interesting article. I bolded /redded the best parts:

 

https://seekingalpha.com/article/4188922-ebay-stagnation-mode

eBay: In Stagnation Mode

Jul. 21, 2018 3:18 PM ET
 

eBay's second-quarter earnings report fell heavily short of analyst expectations, with revenue growth dimming to 9% y/y (from 12% y/y last quarter). The company's below-consensus guidance caused the stock to take its biggest hit. GMV growth in the U.S. also showed its weakest growth rate since a year ago, while the volume of sold items stayed flat. Margins also showed a worrying contraction.

 

Despite all the signals that keep pointing to its demise, eBay (EBAY), the one-time e-commerce wunderkind, continues to plod forward as if it was still a giant of the internet. Like last quarter's earnings release, eBay's Q2 post showed a company that is continually unable to meet analysts' targets as the company fails to accelerate the process of bringing new buyers to its platform.

 

Rightly so, eBay has been one of the worst-performing of the large-cap internet stocks all year, despite general enthusiasm for the e-commerce space. Companies like Etsy (ETSY) and Stitch Fix (SFIX) that were earlier pegged as losers, for example, have shot up meaningfully in the first half of 2018, as has perpetual giant Amazon.com (AMZN). eBay, however, seems incapable of reversing its slow decline. Year to date, the stock is down nearly 10%.

 

Yet, I believe the shares have further to fall. Activity on eBay seems to simply be running cold. Call it the hangover effects of eBay's fee hikes in the past several years - as sellers walked out on eBay in protestation of higher seller fees and took their variety of wares with them, buyers also saw less and less reason to buy on eBay. One of the things shoppers like most about Amazon is that it's the "everything store," where you can type in even the most obscure of items and find at least one seller that carries it. On eBay, with both the selection and volume of items getting thinner, it's getting harder and harder to bring buyers to the platform and, more importantly, reverse the steep deceleration in GMV growth.

Message 1 of 191
latest reply
190 REPLIES 190

Re: eBay's Downfall?

Sad to know that White Stag is no more; that was a high quality name for many years.
Message 106 of 191
latest reply

Re: eBay's Downfall?

Toys R Us is a great example. The store, the people that work there and the products they sold did not sink Toys R Us. Ownership did.

 

eBay can and seems to be trying to sink eBay even with everything doing well. If management makes bad choices, the rest of the company pays the price.



"Believe in something, even if it means sacrificing everything" Colin Kaepernick the new face of NIKE
Message 107 of 191
latest reply

Re: eBay's Downfall?

eBay will not seperate used from New.

 

eBay originally rolled out new as it's own area and it bombed. They finally integrated it into all the rest to make it work.



"Believe in something, even if it means sacrificing everything" Colin Kaepernick the new face of NIKE
Message 108 of 191
latest reply

Re: eBay's Downfall?

Competely agree!  I wish ebay would go back to the basics instead of trying to compete for what it's not.   Why does ebay need to be Amazon or Walmart?

Message 109 of 191
latest reply

Re: eBay's Downfall?


@castlemagicmemories wrote:

@carlmarxx wrote:

@futuretomorrow wrote:

@everything-from-trinkets-to-treasures

 

I guess you didn't understand what I meant so I'll clarify. I'm not talking about a browser session where you can set the default search engine. What is new and I know for a fact you don't have access to is that buyers are on Amazon already and using their search in place of Google. That's how powerful Amazon is.

 

No one does this with eBay nor is it something I'm personally going to debate with anyone and have a continued back and forth over unless they're a data analyst and want to have a sidebar to not derail the threads main intent but please bring verifiable data to said discussion.


I would like ebay  to stay with what got them to the mountain top to begain with ,It was never brand new items , and get away from buyer first policys  .Also  they need to get people that have worked in the retail indusry  And don't see their sellers as crooks to scam buyers.  They need to give sellers equal protections. and remove the MBG that is it's current form ! and get a new buyer  protection policy that doesn't  include  Snads , On the fact that ebay should never gotten involved in snad disputes  to begain with. 


I agree with your first statement, with a bit of a modification.  I don't think either new or old should be favored to the exclusion of the other.  Having said that, I favor vintage, used, however you choose to define it.  But there are times when I need to buy new so it is good that that is here as well.  It only makes sense to have both to increase sales.

 

I disagree with your statement that new buyer protection should not include SNADs.  There is an extremely high rate of SNADs, TRUE SNADS, that has been well documented on these Boards both by buyers and sellers.  

 

This is a thread currently on the  Buying Board.

 

https://community.ebay.com/t5/Bidding-Buying/Is-it-JUST-me-2018-WORST-year-for-buying-YET/m-p/287697...

 

This is a thread from Dec by well known regular Board posters who are mainly SELLERS; it details the high rate of true SNADS they received and the horrendous customer service that ensue.  Many have long years and a loyalty to Ebay, but that was severely strained and in some cases, broken by these experiences.

 

https://community.ebay.com/t5/Archive-Selling/I-m-beginning-to-see-what-buyers-contend-with/m-p/2785...

 

The MBG for SNAD protection is essential especially due to the very high rate of SNADS that occur.  There have been numerous posts by sellers that experienced this in recent months.  



@castlemagicmemories wrote:

@carlmarxx wrote:

@futuretomorrow wrote:

@everything-from-trinkets-to-treasures

 

I guess you didn't understand what I meant so I'll clarify. I'm not talking about a browser session where you can set the default search engine. What is new and I know for a fact you don't have access to is that buyers are on Amazon already and using their search in place of Google. That's how powerful Amazon is.

 

No one does this with eBay nor is it something I'm personally going to debate with anyone and have a continued back and forth over unless they're a data analyst and want to have a sidebar to not derail the threads main intent but please bring verifiable data to said discussion.


I would like ebay  to stay with what got them to the mountain top to begain with ,It was never brand new items , and get away from buyer first policys  .Also  they need to get people that have worked in the retail indusry  And don't see their sellers as crooks to scam buyers.  They need to give sellers equal protections. and remove the MBG that is it's current form ! and get a new buyer  protection policy that doesn't  include  Snads , On the fact that ebay should never gotten involved in snad disputes  to begain with. 


I agree with your first statement, with a bit of a modification.  I don't think either new or old should be favored to the exclusion of the other.  Having said that, I favor vintage, used, however you choose to define it.  But there are times when I need to buy new so it is good that that is here as well.  It only makes sense to have both to increase sales.

 

I disagree with your statement that new buyer protection should not include SNADs.  There is an extremely high rate of SNADs, TRUE SNADS, that has been well documented on these Boards both by buyers and sellers.  

 

This is a thread currently on the  Buying Board.

 

https://community.ebay.com/t5/Bidding-Buying/Is-it-JUST-me-2018-WORST-year-for-buying-YET/m-p/287697...

 

This is a thread from Dec by well known regular Board posters who are mainly SELLERS; it details the high rate of true SNADS they received and the horrendous customer service that ensue.  Many have long years and a loyalty to Ebay, but that was severely strained and in some cases, broken by these experiences.

 

https://community.ebay.com/t5/Archive-Selling/I-m-beginning-to-see-what-buyers-contend-with/m-p/2785...

 

The MBG for SNAD protection is essential especially due to the very high rate of SNADS that occur.  There have been numerous posts by sellers that experienced this in recent months.  


Problem  is  that   the MBG  made it  easy for Phony SNAD's  from Which we have seen  from those sellers post's  you  pointed out on.   Ebay has never been equipped   to handle  SNAD disputes  because Under  the Former Ceo John Donahue  declaired  in 2008  there Is "NO BUYER FRAUD"  , gutted out closed down Trust & safety  department   And let go the folks that  knew and worked retail  industry .   

Message 110 of 191
latest reply

Re: eBay's Downfall?

When a company fails or drops to the edge of death like Sears, then it is easy to look back and see where the fall started. Often the fall starts at a time when the company is doing well.

 

Sears did not innovate when they were making tons of money. They didn't spend on remodeled stores or new lines. They basically said "we're making money so we don't need to change" by the time it was obvious they needed to do something there was no money to use to remodel stores or start new lines and the company suffered.

 

Some of us see the future in the badly thought out catalog and drive to be the #1 site for brand new stuff that everyone sells.

 

eBay didn't care about the handmade market and a new site opened and welcomed them. That site is doing well and has taken that market from eBay.

 

What's next? 

 

I wanna say that a while ago I had read a story that of the top 4 sellers on eBay just a few years ago, only one was still around? 

 

eBay seems to think that cell phone sales will save them. With Radio Shak gone, maybe there is room for them to be the new Radio Shack?



"Believe in something, even if it means sacrificing everything" Colin Kaepernick the new face of NIKE
Message 111 of 191
latest reply

Re: eBay's Downfall?


@castlemagicmemories wrote:

@carlmarxx wrote:

@futuretomorrow wrote:

@everything-from-trinkets-to-treasures

 

I guess you didn't understand what I meant so I'll clarify. I'm not talking about a browser session where you can set the default search engine. What is new and I know for a fact you don't have access to is that buyers are on Amazon already and using their search in place of Google. That's how powerful Amazon is.

 

No one does this with eBay nor is it something I'm personally going to debate with anyone and have a continued back and forth over unless they're a data analyst and want to have a sidebar to not derail the threads main intent but please bring verifiable data to said discussion.


I would like ebay  to stay with what got them to the mountain top to begain with ,It was never brand new items , and get away from buyer first policys  .Also  they need to get people that have worked in the retail indusry  And don't see their sellers as crooks to scam buyers.  They need to give sellers equal protections. and remove the MBG that is it's current form ! and get a new buyer  protection policy that doesn't  include  Snads , On the fact that ebay should never gotten involved in snad disputes  to begain with. 


I agree with your first statement, with a bit of a modification.  I don't think either new or old should be favored to the exclusion of the other.  Having said that, I favor vintage, used, however you choose to define it.  But there are times when I need to buy new so it is good that that is here as well.  It only makes sense to have both to increase sales.

 

I disagree with your statement that new buyer protection should not include SNADs.  There is an extremely high rate of SNADs, TRUE SNADS, that has been well documented on these Boards both by buyers and sellers.  

 

This is a thread currently on the  Buying Board.

 

https://community.ebay.com/t5/Bidding-Buying/Is-it-JUST-me-2018-WORST-year-for-buying-YET/m-p/287697...

 

This is a thread from Dec by well known regular Board posters who are mainly SELLERS; it details the high rate of true SNADS they received and the horrendous customer service that ensue.  Many have long years and a loyalty to Ebay, but that was severely strained and in some cases, broken by these experiences.

 

https://community.ebay.com/t5/Archive-Selling/I-m-beginning-to-see-what-buyers-contend-with/m-p/2785...

 

The MBG for SNAD protection is essential especially due to the very high rate of SNADS that occur.  There have been numerous posts by sellers that experienced this in recent months.  


Other than the overall few you read on the boards partof which has to do with sellers not following policies BTW and blaming buyers, what is the number of overall snads to the ratio of overall sales say last year???
 Or so far this year Does anyone have these numbers???
And if you look you can also find threads of people not complaining and being happy too.

Message 112 of 191
latest reply

Re: eBay's Downfall?


@sandmansales wrote:

I would love to see ebay fail and be replaced by a company who is genuine, who cares about all of it's customers, not just half and who displays some sense of loyalty to their roots. A company who innovates and has their own identity, not one who strives to be exactly like someone else and copies every johnny-come-lately trend. A company who doesn't try to reinvent themselves every quarter and who after 21 years still doesn't know who they are or how to fix it. A company who has a moral compass and abides by it, not just corporate speak that is meaningless. A company who handles their glitches before rolling out new things. A company who is smart enough to thrive in one of the longest bull market's in history instead of actually losing market share.

ebay deserves to fail. Their current net income is in spite of ebay, not because of it. If it wasn't for ebay management dating back to 2008 to present, there's no telling where ebay would be today. 2, 3, 4 times better than they are now both financially and in reputation.

I dream of the day when I open the news and read that this abusive company is dead and has been replaced by a new innovative morally sound tech giant. A company who would be happy to hire the ebay employees out on the street.

And who knows, maybe it's going to happen sooner than later. ebay's new money grabs (4% additional fee for fake SNADS) and rolling out a product catalog for used items IMO is going to kill a large percentage of sellers here. Sellers have a line too and I suspect it's going to be crossed for many within the next year.


And this is rather sad imo...as this in turn is to wish the total devastation of millions of sellers, their livihoods, income etc too. Hating something sooo much that you are wishing to have something happen that hurts so many others is not a great position to hold...and not one that is shared by most others.
Just because your sales may not be good or you are using a site you do not like.....doesn't mean everyone else should suffer or be hurt or have that wished on them.

And all businesses reinvent themselves all the time....it is part of keeping up with the times in order to survive.

Message 113 of 191
latest reply

Re: eBay's Downfall?


everything-from-trinkets-to-treasures wrote:

This FACT will never change no matter whether you want to acknowledge it or not...it is the reality.

No site guarantees sales and no site ever will.


This is very true, unless a site is to offer to buy the offering if a buyer doesn't come along.

 

However, that is not to say that a site will not - through site policy or 'listing standards' or search limitations or just contractual agreement - guide buyers to preferred sellers or 'qualified' sellers or 'highly regarded' sellers - to the exclusion, limitation and/or detriment of 'regular' sellers.

Not saying 'NO' doesn't mean 'YES'.

The foolishness of one's actions or words is determined by the number of witnesses.

Perhaps if Brains were described as an APP, many people would use them more often.

Respect, like money, is only of 'worth' when it is earned - with all due respect, it can not be ordained, legislated or coerced. Anonymous
Message 114 of 191
latest reply

Re: eBay's Downfall?


@gracieallen01 wrote:

everything-from-trinkets-to-treasures wrote:

This FACT will never change no matter whether you want to acknowledge it or not...it is the reality.

No site guarantees sales and no site ever will.


This is very true, unless a site is to offer to buy the offering if a buyer doesn't come along.

 

However, that is not to say that a site will not - through site policy or 'listing standards' or search limitations or just contractual agreement - guide buyers to preferred sellers or 'qualified' sellers or 'highly regarded' sellers - to the exclusion, limitation and/or detriment of 'regular' sellers.


Are you speaking to a limited time promotion maybe and trying to make it sometihng else????
That too would be moving the gol post BTW...and is not a site policy or any such thing

Message 115 of 191
latest reply

Re: eBay's Downfall?


@everything-from-trinkets-to-treasures wrote:

@gracieallen01 wrote:

everything-from-trinkets-to-treasures wrote:

This FACT will never change no matter whether you want to acknowledge it or not...it is the reality.

No site guarantees sales and no site ever will.


This is very true, unless a site is to offer to buy the offering if a buyer doesn't come along.

 

However, that is not to say that a site will not - through site policy or 'listing standards' or search limitations or just contractual agreement - guide buyers to preferred sellers or 'qualified' sellers or 'highly regarded' sellers - to the exclusion, limitation and/or detriment of 'regular' sellers.


Are you speaking to a limited time promotion maybe and trying to make it sometihng else????
That too would be moving the gol post BTW...and is not a site policy or any such thing


Again, no site guarantees sales...it is in all their terms of use. coming up with promotions or whatever  doesn't change any of it.
As far as TRS or any such thing...it is open to anyone that qualifies and still doesn't guarantee sales.

And there would be a lot less conmtention and hatred of ebay is some would read the terms they agree to and accept ebay is not their partner or anything else. You do not have a partnership, you are not an employee etc.
You have your own business to run and ebay has their own business to run. They are not the same.
If ebay is a beneficial "tool" for your business then great. If not, it happens. It won't work for everyone and they never said it would.

Message 116 of 191
latest reply

Re: eBay's Downfall?


@everything-from-trinkets-to-treasures wrote:

Are you speaking to a limited time promotion maybe and trying to make it sometihng else????

That too would be moving the gol post BTW...and is not a site policy or any such thing


 

You may feel the need to attribute specifics. 

 

I did not identify anyone in particular, I was speaking in generalities.

 

Not saying 'NO' doesn't mean 'YES'.

The foolishness of one's actions or words is determined by the number of witnesses.

Perhaps if Brains were described as an APP, many people would use them more often.

Respect, like money, is only of 'worth' when it is earned - with all due respect, it can not be ordained, legislated or coerced. Anonymous
Message 117 of 191
latest reply

Re: eBay's Downfall?


@gracieallen01 wrote:

@everything-from-trinkets-to-treasures wrote:

Are you speaking to a limited time promotion maybe and trying to make it sometihng else????

That too would be moving the gol post BTW...and is not a site policy or any such thing


 

You may feel the need to attribute specifics. 

 

I did not identify anyone in particular, I was speaking in generalities.

 


I asked a question because you were not clear. That is why the.... ????
So then there is nothing specific and you were just throwing out a random statement that didn't apply to anything at all????

Message 118 of 191
latest reply

Re: eBay's Downfall?

It was pretty clear to me that @gracieallen01 was speaking of ebay hiding listings from buyers' specific search terms and refinements in favor of showing items they THINK the buyer is looking for and from their favored sellers. This has been documented all over the place, I'm sure you can google it.  wink

Message 119 of 191
latest reply

Re: eBay's Downfall?


@everything-from-trinkets-to-treasures wrote:

@everything-from-trinkets-to-treasures wrote:

@gracieallen01 wrote:

everything-from-trinkets-to-treasures wrote:

This FACT will never change no matter whether you want to acknowledge it or not...it is the reality.

No site guarantees sales and no site ever will.


This is very true, unless a site is to offer to buy the offering if a buyer doesn't come along.

 

However, that is not to say that a site will not - through site policy or 'listing standards' or search limitations or just contractual agreement - guide buyers to preferred sellers or 'qualified' sellers or 'highly regarded' sellers - to the exclusion, limitation and/or detriment of 'regular' sellers.


Are you speaking to a limited time promotion maybe and trying to make it sometihng else????
That too would be moving the gol post BTW...and is not a site policy or any such thing


Again, no site guarantees sales...it is in all their terms of use. coming up with promotions or whatever  doesn't change any of it.
As far as TRS or any such thing...it is open to anyone that qualifies and still doesn't guarantee sales.

And there would be a lot less conmtention and hatred of ebay is some would read the terms they agree to and accept ebay is not their partner or anything else. You do not have a partnership, you are not an employee etc.
You have your own business to run and ebay has their own business to run. They are not the same.
If ebay is a beneficial "tool" for your business then great. If not, it happens. It won't work for everyone and they never said it would.


I find it interesting when people think they are running their own business. 

 

You are a fulfiller. That's all you do. You offer to supply the item when someone comes along that wants your item and eBay takes a cut.

 

They set the terms, not you. You can agree to the terms or not participate. You have no real ability to change anything.



"Believe in something, even if it means sacrificing everything" Colin Kaepernick the new face of NIKE
Message 120 of 191
latest reply