eBay misjudging my new listing as ALCOHOL. It' is actually a collectors license plate. I need help!

[easterbriefcase]

My new license plate listing get this message:

• It appears you’re listing an alcoholic beverage item.

I need someone to actually see the listing and release the restriction.  I tried getting to speak with a live body but have been unable to do so.

Thanks for whatever light you can shed on this.

[nobody*s_perfect]

Wow, I've seen the bots make silly mistakes but this one is baffling. Can you figure out if there's any buzz word in your title or description that the bots might be mistaking for booze terminology?

[bashort]

Waste of time to call ebay, if you do they will just agree with you and nothing will be done.

This is a bot programing error and will probably eventually be fixed.

What was the title of the listing? 

[easterbriefcase]

Thanks for replying. I originally thought it was the use of California DMV so I removed it. But I now think it is the CLOSE-UP photos that have CALIFORNIA  with the word SONG beneath it. I could look like a wine label.

[easterbriefcase]

"ASONG4U Collectors License Plate"

Thanks for replying. I originally thought it was the use of California DMV so I removed it. But I now think it is the CLOSE-UP photos that have CALIFORNIA  with the word SONG beneath it. I could look like a wine label.

[pburn]

---

@easterbriefcase wrote:

"ASONG4U Collectors License Plate"

Thanks for replying. I originally thought it was the use of California DMV so I removed it. But I now think it is the CLOSE-UP photos that have CALIFORNIA  with the word SONG beneath it. I could look like a wine label.

---

I'm not sure bot can detect words in photos . . . and I don't think they're nuanced enough to mistake a license plate for a wine label.

[mtgraves7984]

@nobody*s_perfect 

'buzz' for 'booze'... that made me LOL for real...

I gotta admit that I'm quite baffled by this one, too. I googled 'ASONG4U' and see no reference to any alcoholic drink.

@easterbriefcase 

I did  find a reference to a production company in Ohio with the same name. Wonder if they would want 'dibs' on this? 😏

[tex-421]

Here is eBay policy on license plates.  Do yours pass the test?

• Government-issued...license plates:
  • Collectible license plates are allowed as long as they are expired and at least 3 years old or as allowed by law

[easterbriefcase]

ASONG4U Collectors License Plate"

Thanks for replying. I originally thought it was the use of California DMV so I removed it. But I now think it is the CLOSE-UP photos that have CALIFORNIA with the word SONG beneath it. I could look like a wine label.

[easterbriefcase]

Thanks for replying.

These plates are from the 1ate 1980s. They have been off my car for decades. I maintain the imprint ownership on a more recent plate version.

[femmefan1946]

The voices on the phone are subcontractors somewhere in Utah. They do not actually work for eBay and have little authority.

The real employees use social media

https://twitter.com/askebay?lang=en



https://www.facebook.com/eBayForBusiness/ — Message button in upper right on landing page.



https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851

They are well trained and have some authority to correct problems.

And you get a transcript to see if what you were told is actually what you heard.

[tex-421]

Its really bizarre, that your plates would be tagged as booze.  Its sort of a theme from a surrealist painting.

[mtgraves7984]

---

@easterbriefcase wrote:

ASONG4U Collectors License Plate"

Thanks for replying. I originally thought it was the use of California DMV so I removed it. But I now think it is the CLOSE-UP photos that have CALIFORNIA with the word SONG beneath it. I could look like a wine label.

---

@easterbriefcase 

Can you add that photo here? I can't imagine that is the issue... but I've heard of stranger stuff.

[gosimus]

@femmefan1946 

< The voices on the phone are subcontractors somewhere in Utah >    

I won't dispute that, but I'll just remark that there must be a heck of a lot of Filipinos in Utah. 

[easterbriefcase]

Thanks for the reply.

Here is the photo.