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eBay is ignoring their own policy.

HERE ARE THE QUICK DETAILS.  Another seller and I have these very rare Oswald Rotating Eye Skull clocks up for auction. (very unusual to have two of these at the same time) The other seller has a big warning at the beginning of his description that the other seller (me) has a fake description in the listing claiming it was copied from him. Thus, leading people to believe I have a fake listing. This behavior is completely against Ebay's Policy. His statements are completely false and my listing has nothing to do with the sellers listing.  The Seller has stated false claims In his listing to damage my reputation and my business because I have a nicer Oswald "Time of Death" Clock in better condition than the seller has listed that happens to be at auction at the same time.  
I HAVE FILED COMPLAINTS WITH EBAY -- MENTIONED THIS TO OTHER EBAY SELLER'S AND THEY FILED COMPLAINTS  ABOUT THIS SELLER.  I HAVE CALLED EBAY SEVERAL TIMES AND AS I GO UP THE CHAIN OF COMMAND THEY ALL AGREE THAT IT IS AGAINST THEIR POLICY AND I JUST HAVE TO WAIT. I CALLED TODAY AND THEY SAID THE REPRESENTATIVE SAID HE WAS CALLING THEM DIRECTLY.  AFTER 5 HOURS NOTHING HAS CHANGED AND MY ACTION ENDS IN A FEW HOURS!!! THE OTHER CLOCK LISTED IS IN WORSE CONDITION AND HAS MORE WATCHERS.  I ALSO HAVE HAD TWO BIDS RETRACTED PROBABLY BECAUSE OF THE OTHER SELLER'S WARNING. eBay has acknowledged when the seller mentioned the other  "Clock listing" he could only be talking about me and my listing since we are the only two listed and this is very much against their policy.  So, I presume if one's item has a bid they will never take it down. Thus the policy we abide by is no longer pertinent if one's item has a bid they will not remove it even if the listing is a blatant abuse of their policy. 
 
This is very unfortunate because unlike the other seller, I make a living selling on Ebay and sell over 3500 items each year and have 1800 current listings.  The other seller has two listings and sells a few items a year.   
 
Since eBay has refused to follow its policy should I have to sell the clock if it brings a really low price?  
 
Also, if you are a sleazeball, this might be a good tactic to make sure your item sells better than your competition.  As eBay recognizes that degrading other sellers and their listings in one's own listing of the same item is against their policy,  but refuse to do anything about the Seller's Violation.    Thus, it's a horrible tactic to use but one that is accepted especially if it is an auction item with a bid.  
Message 1 of 15
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14 REPLIES 14

Re: eBay is ignoring their own policy.

It's appalling the lengths some will go to.  I'm very sorry you are going through this.  There should be a spirit of fair competition, based on actual merits of each item.

 

That said, a fixed price listing might be better protection in any case.

 

You might want to come up with something non confrontational addressing the virtues of your clock.

 

Good luck.

Message 2 of 15
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Re: eBay is ignoring their own policy.

I have seen what you mentioned before. I have even seen some sellers name the other seller in the description. Is there a rule against it? I don`t know but IMO it`s an unethical practice.

"There`s always barber college" - Dalton - Road House
Message 3 of 15
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Re: eBay is ignoring their own policy.

Well, he is saying your description is fake and that you copied his 1st listing, not the clock.

After looking at both, the descriptions are very similar.

Yours

The movement is Marked:  Sinn Frankfort Germany (it looks like its Frankfort abbreviated Frankft.) See the last picture.  
This very rare Oswald Skull clock is in very good condition.  The Clock is working - in 24 hours it lost 5 or 6 minutes --
The Time of Death clock is made out of some composite or resin material
The clock may need to be cleaned or adjusted. Which I would not feel comfortable attempting since it is currently working. I am not that familiar with these clocks but if you have any questions please ask and I will get you the information. 
clock measures approximately 4" tall by 3" wide
 
His Original Listing
Made out of some composite or resin material. No clue...
Skull is completely in great shape with no issues.
Clock works - in 24 hours it lost 4 min. in time.
Might need adjusted or cleaned . Something I will not dare to do.
Don't know much about it, so ask questions and I will send the info your looking for.
Shipping or pick up is available.
 
This is up to you and what you would like to do, but I would add a little more information by dressing it up a little.
It will help make it look and sound a little better than his.
 
Change To (your choice)
The movement is Marked:  Sinn Frankfort Germany (it looks like its Frankfort abbreviated Frankft.) See the last picture. 
 
This very rare Oswald Rotating Eyes Skull clock is in very good working condition while losing 5/6 minutes in a 24 hour time period.
This Time of Death clock is made from some type of composite or resin material. 
The clock may possibly need to be cleaned or adjusted, but that's up to you as I would not feel comfortable attempting this venture since it's currently in working condition.
I am not very familiar with types of clocks, so if you have any questions, please ask and I will do my best to get you the information if possible. 
Clock measures approximately 4" tall by 3" wide
 
Thank you for checking our my auction.

 

Message 4 of 15
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Re: eBay is ignoring their own policy.

If you copied his listing description, that could be why he has posted that explanation.

 

Change your description.  If you copied his description, apologizing might cause him to remove the unflattering references to your listing.

Message 5 of 15
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Re: eBay is ignoring their own policy.

Well, forget about the apologizing. Too late now.  You both have bids; he has more bids than you do.  

Message 6 of 15
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Re: eBay is ignoring their own policy.

WARNING... The other skull clock listed has a fake description.
they copied my first auction exactly....Please see completed items to see this seller is deceptive.
 
 
Seems this seller is unhappy that you used his description that he put the work into.  Ebay probably checked this out as you can see whose listing was first.  
Message 7 of 15
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Re: eBay is ignoring their own policy.

 
This is very unfortunate because unlike the other seller, I make a living selling on Ebay and sell over 3500 items each year and have 1800 current listings.  The other seller has two listings and sells a few items a year.   
 
This really has no bearing.  He has very bit as much right to sell here as you do.
 
Probably best, so this doesn't happen again, to write your own descriptions.
 
Maybe Ebay isn't ignoring their policies; maybe they understand the situation and that is why you have seen no action.
 
Please don't cancel the listing if you don't get as much for your clock as he did for his.  
Message 8 of 15
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Re: eBay is ignoring their own policy.


@castlemagicmemories wrote:

It's appalling the lengths some will go to.  I'm very sorry you are going through this.  There should be a spirit of fair competition, based on actual merits of each item.

 

That said, a fixed price listing might be better protection in any case.

 

You might want to come up with something non confrontational addressing the virtues of your clock.

 

Good luck.


I retract this post.

Message 9 of 15
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Re: eBay is ignoring their own policy.

"The other seller has a big warning at the beginning of his description that the other seller (me) has a fake description in the listing claiming it was copied from him. Thus, leading people to believe I have a fake listing. This behavior is completely against Ebay's Policy. His statements are completely false and my listing has nothing to do with the sellers listing. "

 

Disregarding who is the mother or that baby "description", the law or any rule doesn't entitle an alleged victim or attacker, criminal, etc. to go against such figures.  And the judge (Ebay) should be an active participant in the litigation but "only" to clarify the provenance of such description, not to support the party that is violating Ebay's own rules.

 

If they play that role, eventually everybody will be entitled to berate, diminish the integrity of any other seller "because there's an almost similar wording" on their competitor's description. The description should be disputed, and the "accusation" should be withdrawn. They need to follow their own rules. 

 

 

_________________________________________________________
If you haven't paid for your item, you're a winning bidder, not a buyer!
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Message 10 of 15
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Re: eBay is ignoring their own policy.

the only thing similar about are listing is that we are selling the same thing! My title, condition, and description are all different. 

Message 11 of 15
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Re: eBay is ignoring their own policy.

OP, if you read message number 4 in this thread, your description does seem quite similar to the seller's original description. I wouldn't say for sure you copied because I don't know, but if I had to guess it would look like you did based on what I read.

Message 12 of 15
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Re: eBay is ignoring their own policy.

You have done all you can do.  EBay took your report and will take actions if the backside investigation warrants it.  If eBay is not taking any action that should tell you they have not found reason to.  They will not tell you what they find or did not find.

 

Quit worrying about the other sellers actions and begin to present your item with outstanding info, pictures, descriptions. You will stand out in the end.

 

Also I do not understand how you can know the other listing has more watchers than your listing does.  Buyers do not have access to sellers active listing info.

 

Not many things seem to be adding up in this thread.

 

Good Luck Selling!

Message 13 of 15
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Re: eBay is ignoring their own policy.

His listing is ending before yours.  

Message 14 of 15
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Re: eBay is ignoring their own policy.

Realistically there are no policies except for "ebay gets to give your money away when they feel like it"

 

Almost every policy is contradicted by another policy and then overruled by a secret policy.

 

This is the internet version of the movie Brazil.

Message 15 of 15
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