10-14-2021 05:25 PM
So I have another question. With having a 90% feedback which I will do my very best to increase my feedback I have over 600 games to post I have three negative reviews and one will get changed. If I post my games at a lower price then others will my listing be shown with the same as others. I understand that buyers don’t like to buy someone with such negative reviews but was just wondering if I still get the opportunity for views ? Thanks
10-14-2021 05:31 PM
1st; quit starting new threads for the same ol story
2nd: your feedback may hurt you; depends on the buyer. Obviously selling for less than anyone else (just type in a game title/type and then on the left click 'sold' and you will see what they actually sold for)
3rd: if you're allowed (you may not) do promotions; even 1% will have your items show
4th: most don't care or look or even know- especially with what you are selling (younger crowd) at feedback.
5th: Pricing is king- look at #2 above.
10-14-2021 05:38 PM
Most buyers (who are not sellers) think 90% is peachy- in school that's an A, after all.
Low prices may help, but don't lose money by reducing your prices, it may be difficult to increase them.
You can also help your FB with buying from sellers who leave FB on shipment.
We're being warned that we should be shopping for Christmas now, because shipping is in dire straits this year.
Generally it is not a good idea to buy and sell the same items on a single ID. So if you go the buy to repair FB route, don't buy games. Buy socks, or jewelry, or books, or FunkoPops. You don't want to tell your customers your sources.
10-14-2021 05:41 PM - edited 10-14-2021 05:42 PM
Your feedback is terrible.
I would think about replying to some of those negatives.
Keep the replays cool, calm and factual response. Examples...
Buyers beware...check the photos VERY carefully before making your purchase.
Sorry you are disappointed with your item. Please return it for a full refund.
Not an honest straight up seller.
Please contact me if there is a problem with your order. I will do everything I can to make it right.
Item listed as not having stylus but was missing a charger as well. Hinge lose, screen not working.
Sorry you ere disappointed with your item. Please return it for a full refund.
I think people will still buy from you ... especially if your prices are lower than your competitors.
Good luck!
10-14-2021 05:42 PM
The most important thing you need to do is make sure your descriptiions are exact, note any little problem and show more than one picture and make sure they are good resolution.
If you get a INAD or INR claim, deal with it immediately, keepiing your custoemer happy.
That FB number is going to hurt your sales, but you just need to be consistent and prove to future buyers that you will resolve problems quickly and with a minimum of fuss.
10-14-2021 06:04 PM
Three negs and two revised feedbacks doesn't bode well for your longevity as a seller on eBay. By the way, you know that sellers aren't allowed to leave false positives for buyer, right?!
10-15-2021 08:18 AM
Reply like instructed. Do everything you can to fix the problem. Don't make the buyer request or beg. Put your money where your mouth is. Be forthcoming. Apologize profusely. Provide the return label and let them know they can return it and offer a partial refund in case they'd rather have have that and keep it. If they don't use the label you won't be charged for it. Then when you've bent over backward to make it right ask if they would agree to revise the feedback. You have 30 days to change feedback.
I see another problem listing.
If the item condition specifics category is used it can have blemishes and wear and tear but it has to work. To say poor condition not sure if it's working is in direct conflict of "used." Not tested it was working the last time I used it means the buyer will test it and if it doesn't work you'll get another neg for wasting his time and have to provide a return label or a refund and let them keep it. If you don't know if it still works list it for parts or not working. Be prepared to take it back anyway because in this category they use and abuse. Someone will buy it for a part they need and force you to refund. Or they might try to fix it and if they can't you'll be refunding.