eBay

kept2long · ‎10-03-2018

Does anyone know how to get the US eBay concierge. I am so tired of the overseas call center.

nc-daydreamer · ‎10-03-2018

I may be wrong, but I've been with eBay for over 10 years now - and I have never known eBay to have one. Have you tried making a long distance call to the US call center? Or better yet, post your issue here in the AC and perhaps another member can assist.

I am a founding member of the eBay Community Expert Group: a USA volunteer mentor with over a decade of experience. I am not an eBay employee.

Live simply. Care deeply. Love generously. Speak kindly. Laugh loudly. Act responsibly. Rejoice daily. Help cheerfully. Plan carefully. Criticize sparingly. Invest wisely. Forgive willingly. Shop seriously. Play fairly. Learn graciously.

selecttech · ‎10-03-2018

Its an invitation only program, attending the eBay Open will get you in though.

kept2long · ‎10-03-2018

Well then, I am ready for my invitation. I guess eBay open next year!? Maybe. I can hang out with the RockStar and that Crazy NY dude.

kept2long · ‎10-03-2018

Invite Me Invite Me Invite Me........Oh and Invite Me!

southern*sweet*tea · ‎10-03-2018

You have to have one of the higher level stores to get the conceirge. Which levels I'm not sure.

The easier you are to offend the easier you are to control.

We seem to be getting closer and closer to a situation where nobody is responsible for what they did but we are all responsible for what somebody else did. - Thomas Sowell

kept2long · ‎10-03-2018

Well **bleep**! That just stinks. 🙂

goodluckselling · ‎10-03-2018

@southern*sweet*tea wrote:
You have to have one of the higher level stores to get the conceirge. Which levels I'm not sure.

Both Anchor and Enterprise subscribers have access to dedicated customer support by phone or email, whenever they need it.

There is this qualifier though - Sellers must have a valid eBay registration and shipping address in the US. Not valid for shipping addresses in the US Protectorates, APO/FPO, and PO Boxes.

Good Luck Selling!

duncanvr · ‎10-03-2018

I was one of the first people in Australia to get eBay Concierge. You get it based on being at the top, as I was in the top 3% of sellers in this country that is how I earned it. Other than that the people who attended eBay open this year got Concierge. When I call I used to get good reps in USA, but lately get reps in the Philippines. The only good thing is I can email eBay directly and get a response in 24 hours. And get them to call me if I press that option. The service will save you call waiting time. You won't get any extra favours from eBay for buyer trouble just because your Concierge though.