When Ebay says it's time to ship, you are supposed to ship! That means your money is ALREADY SECURED and only waiting 2-3 business days for processing into your checking account (an industry standard). There is no need to wait until your money is in your personal account before shipping.
Buyers don't give a rat's behind when your money is in your personal account. They want their item shipped ASAP. By delaying your shipping for 10 days, you're running the risk of buyers seeing the 10-day delay and ignoring you and buying from someone else with a reasonably fast shipping turnaround time, even if their price is higher. You have no idea how many sales you have lost because of a 10-day shipping delay.
You also run the risk of negative feedback from buyers for such an unnecessary and unreasonable delay. Believe me, buyers know when they're being jerked around by a seller.
The vast majority of MP sellers ship their item almost immediately when they are informed by Ebay that it is time to ship. I ship either the same day as payment, or the next business day, and I have yet to lose even one penny by immediately shipping when Ebay says it's time to ship. I also get great feedback with thanks from my buyers and repeat buyers, who get their purchases pronto.
Surely you can improve your customer satisfaction, and your business model can adjust to a 2-3 business day delay, just as you adjusted to your employer paying you only weekly, every two weeks, monthly or even longer.
Get that shipping time down to just a day or two. Your buyers will like it, and your sales will most likely improve.
Cheers, Duffy
