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customer didn't pay order

a customer bought my pokemon tin with cards in it for $28 They haven't paid yet. I am  sure that they are scamming me since their account is only month old and has no feedback. Should I cancel the order and resell?

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Re: customer didn't pay order

After four days you can cancel the transaction for nonpayment to give the buyer a strike and prevent feedback from being left by either party. If you cancel earlier or for other reasons, the buyer will not get a strike.

Add the user to your Blocked Buyer List to prevent that particular user from bidding on or buying any more of your listings, regardless of what other sellers do.

https://www.ebay.com/help/selling/resolving-buyer-issues/blocking-buyer-ebay?id=4082

Be sure to set your Buyer Requirements to preemptively block bids or purchases from users with two or more unpaid item strikes in the last year.

You can avoid unpaid items by listing your item for a fixed price with immediate payment required and by not accepting offers.

 

Message 2 of 4
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Re: customer didn't pay order

no. only cancel after 4 days and put the reason that bidder did not pay and block the bidder.

Message 3 of 4
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Re: customer didn't pay order

Is this the transaction that ended  Sept 25 and they haven't paid yet? Definitely cancel the transaction using buyer didn't pay and then relist it. Put them on your blocked bidder list. 

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