confirm your account nonsense

[warren689]

Hi guys....

I'm having an issue I don't understand. Any time I try to list a new item, lower a price or fix a mistake ebay requires me to "confirm my account".   I check the confirm by email box and it promptly asks me to answer a security question which I answer correctly but it won't accept it and keeps telling me it's wrong then says I have to wait 24 hours to do whatever I am trying to do. Calling ebay is useless, they cannot tell me what the problem is.  I don't understand why I have to keep confirming my account. Can someone at ebay please fix this, it's annoying as heck

[flyinhawaiiangirl]

Actually, I think you can adjust that in your own personal account settings. It allows you to select what level of security you want when using your account.

[dhbookds]

try contacting someone on ebay facebook and see if they can't help ..........if the account settings don't work. 

[kaelykat]

Perhaps the security answer had a capital letter you are not putting in? Or is all lowercase and you added a capital? I'm asking because I've done this myself.

[dkcorner]

I was having a similar issue (not security questions, but had to enter a code to confirm my account).

After numerous useless phone calls to ebay, I came to the boards, one of the ebay reps here helped, tyler@ebay