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changing Feedback

Hello,

Dear eBay My name is Pintu and my shop name is radhikjewelers. My customer left me negative feedback. But I have refunded my client. Now he does not know how to remove negative feedback. They have asked me to send a message to eBay and change the negative response. I request that you remove my negative reaction.

Message 1 of 4
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3 REPLIES 3

Re: changing Feedback

YOU can ask the buyer to revise the feedback.

 

Check this link:

 

https://feedback.ebay.com/ws/eBayISAPI.dll?ReviseFeedbackInitiate

Zero To Sixty In Five - Pablo Cruise
Message 2 of 4
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Re: changing Feedback

Unfortunately, negative or neutral feedback can only be revised within 30 days after it is left and your negative is older than that:

 

https://www.ebay.com/help/selling/leaving-feedback-buyers/disputing-feedback-received?id=4102#sectio...

Message 3 of 4
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Re: changing Feedback

It's too late to revise the neg, but you can leave a reply >>https://feedback.ebay.com/ws/eBayISAPI.dll?ViewPersonalizedFeedback

Message 4 of 4
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