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Forum Posts

Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Hi how do a buy a return label for one of my customers

I sold Yamaha Piano but after 10 days the buyer want to return, i have 30 day money back guarantee, eBay automatically accept the return, but now i want to manually buy my own shipping label and send it to the customer just because the item is pretty...

Dear Ebay have you ever decided on the term Corona Virus in Magazine listings???

A few weeks ago I emailed ebay regarding their ban on the terms. Since it was a news magazine & not keyword spamming but information. I was emailed good point & we are looking into it. Have never again seen this addressed. Please clarify. I know this...

Shipping to ReShipper / Freight Forwarder

I haven't been selling for awhile, but years ago I shipped a couple packages to a re-shipper. I think it was the buyer (don't remember) that said to print the auction/listing number on the outside of the package. I didn't get any instructions this ti...

Resolved! How to disable Sponsored listings?

Every time I search for something, I get those unrelated items marked as Sponsored (Promoted by sellers). It is getting really annoying not to see what you are looking for. Why would I be exposed to used Sponsored item if my search is for new only? I...

price gouging

if you start an item at $1 and the market drives the price up how can they end the item for price gouging since you started it below cost ?

I just don't understand eBay.

Hi, hope this message finds you all in good health!I have been selling paracetamol for many months now. All of a sudden I am not allowed to sell it anymore. I contacted eBay and they gave me 4 different answers: the 1st time opposed and eBay said tha...

Resolved! Scam buyers??

Not sure if I'll get any replies, but I was wondering if anyone had the same experience as me, what it means, if it's common, and if it's not as suspicious as I seem to think.I'm new to selling on eBay, and this is the second time this week that this...

Unable to reply to a buyer's question

We have been unable to reply to a buyer's question through eBay for several hours over two days. When we press the send button, the button greys out and nothing happens. Why is this happening and what can we do about it?

Buyer says they received empty envelope case

Hello, Buyer initially opened item didn't receive case and then after I provided RM signed tracking number the buyer changed tune to receiving an empty envelope. Below are the quotes between us on the comment section of the case. The buyer sent a mes...

suspicious of amazon firestick return

I have been notified buyer is returning amazon firestick I sold to him. This firestick was in perfect condition (I used it like twice). With so much out there about hacking this device how can I check that this device wasn't rooted (or whatever term ...

Ended Listing Question

If I end a (fixed price) listing, how long will it remain in my ended listings "folder"?

User avatar by Adventurer
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Phone support closed??

Doesn’t matter when I try, weekend, weekday they are closed. I have an urgent matter I need to speak with a department on. Are they working certain hours? Thank you

refund issues

This morning I just recently purchased an item that was $9.00 and the seller gave me a refund but when i tried to buy something else with my refund money it didnt work. My card was a non-reloadable walmart visa gift card.... i used credit/debit card ...

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