eBay

cellit · ‎05-29-2019

so why does ebay allow them to make a purchase with a name over 40 characters

?

? ?

?

??????

a_c_green · ‎05-29-2019

There's a bit of a disconnect between the maximum accepted line lengths on various sites involved in the selling and shipping process: eBay, PayPal, USPS, etc. Some addresses can be complicated all by themselves, such as those for Puerto Rico.

However, you should be okay if you're just correcting the address, not changing the location. Exactly which is the problem line? If it's the name field, maybe you can abbreviate the first or middle name. If it's the street address (which happens frequently with buyers using a reshipper, where they have to jam in their account number someplace), see if you can break the long line at a logical point and put the rest of it on a second line.

If this isn't helping, please give us a semi-anonymized version of the address that you're dealing with.

jeannicho22 · ‎05-29-2019

I usually go in and abbreviate some of the words and that seems to work for me

buyselljack2016 · ‎05-29-2019

@jeannicho22 wrote:
I usually go in and abbreviate some of the words and that seems to work for me

I have had to do that on occasion. Was not a problem.

Hopefully he will figure it out.

varebelrose · ‎05-29-2019

I had a buyer in India, whose address was so long and complicated that there was no way to shorten it. It included the phrase "across from the tennis courts". I don't know how she had been buying stuff and getting it shipped, but she had pretty large feedback. I tried everything I could to get it to work but it simply would not take my changes (if I wanted to use an eBay label). I had to ask her to accept a cancel and fix her address on her end, then rebuy.

planfar0 · ‎05-29-2019

@cellit wrote:
so why does ebay allow them to make a purchase with a name over 40 characters

?

?

? ?

?

?

??????

They are stupid af

18704d · ‎05-29-2019

I had that happen once too.

I just shortened the name...

Well, they used their company name also on the 'name' line.

It was something like:

John Doe Technical Manager of Something for Big Company Inc. Chicago Division, Big Company Inc. International ....

then the street address.

Lynn

Lynn

You love me for everything you hate me for

.

buyselljack2016 · ‎05-29-2019

"across from the tennis courts"

That is the 1st thing that I would have removed from the address label.

It would have been written on the package before sending.

bigdeals.etc · ‎05-29-2019

eBay/Paypal buyer address areas seem to not have any verification process what so ever. I've complained to ebay many times about this. My argument is, if the address already prompts an error within ebay shipping postage labels, then why can't it prompt the same error when the buyer enters the address???

It's pre-emptive versus damage control. Damage control is often more difficult and can potentially upset buyers to the point of bad feedback and can cause shipping defects as well as late shipping.

One of the weirdest issues I had is a domestic buyer didn't even put his shipping address. He just used an email, something like:

John "Doofus" Smith

johnsmith@email.com

City of Idiots, NY 19191

Why does ebay even allow someone to put this as their shipping address??

a_c_green · ‎05-29-2019

@bigdeals.etc wrote:
One of the weirdest issues I had is a domestic buyer didn't even put his shipping address. He just used an email, something like:

John "Doofus" Smith
johnsmith@email.com
City of Idiots, NY 19191

Why does ebay even allow someone to put this as their shipping address??

If that was genuinely his Ship-To: address (i.e. what you received with the payment), then the only thing I can imagine was that he usually made only digital purchases of items that were emailed to him.

I've seen plenty of incomplete eBay user addresses, what's showing on the invoice and on the Shipping form before a payment comes in, but in my experience they always get automatically updated with a real address that arrives with the payment.