Selling
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I want to cancel an order that a buyer placed

How do I cancel an order that I as the seller have no control over? She offered a bid half of what I wanted for an item and ebay concluded that it was sold. But I did not accept her bid. So how do i cancel this?

shipped ESE item to buyer's given work address, buyer wanted it shipped to their home address...

I think I messed up, but I'm hearing mixed opinions about shipping to another address other than the one ebay gives you. To the buyer's credit, they did message me about the wrong address the day of purchase. I am usually on top of checking messages,...

Is anyone else having trouble "Selling Similar" today?

I have been trying to post a simple listing for about the last hour. I did a "sell similar" from a "sold" item. Both on the desktop and app I wasn't able to change the shipping. I started a fresh, new listing and am encountering the same problem. I'm...

User avatar by Thrill-Seeker
  • 662 Views
  • 3 replies
  • 0 helpful

Resolved! Are other sellers having eBay technical problems?

For the past week, several features have not been working as normal. One is the printing of the shipping invoice(?) right after printing the label within eBay. It sits there circling and never completes or ends. Several other features after clicking ...

September Off to a Rocky Start!

I had an item which got damaged and I still sent it to the buyer with some freebies.And I gave a total refund like a 'good samaritan' before the buyer could say anything.I mean, the buyer expects something in the mail...right?Anyway, gave a refund an...

Resolved! Has Anyone Else Been Experience Extremely Low Sales?

I've been selling on Ebay over 10 years and seen normal ups and downs in sales over time, but this past month or so has been horrible. Sales are absolutely in the gutter and it's just bizarre - never even saw this much decline during Covid. I'm reall...

Tracking Status Not Updated for Recent Sale

Dear eBay community I hope this message finds you well. I am writing to request assistance with an issue regarding a recent transaction on my eBay account. I sold a ball through eBay, and the customer has confirmed receipt of the item and left a revi...

User avatar by Pathfinder
  • 1167 Views
  • 8 replies
  • 0 helpful

eBay Authenticity Guarantee not showing up for my CCG Listings Over $250

I've listed a handful of collectible card listings over $250 however, there is not authenticity guarantee showing up on my listings automatically. I've double checked all the fields are inputted correctly. The category is correct, etc.. I even tried ...

why is packing slip page not working for 2 days now?

When I click on print packing slip, the packing slip page doesnt load and the spinner just continues. This has been happening for 2 straight days now. The ebay status page says everything is working fine. I called ebay and was told this has been repo...

User avatar by Adventurer
  • 457 Views
  • 2 replies
  • 1 helpful

The buyer hasn't received their item yet - Chargeback

So buyer opened a dispute - Reason: The buyer hasn't received their item yet Estimated delivery is from x date to y date. Since it reached x date and did not reach y date yet how am i supposed to even respond to this? Ebay wants delivery confirmation...

Resolved! Do blocked buyers get seller offers?

I realize they can't buy, but do they still get seller-initiated offers sent to watchers? I read some past discussions, but the answer wasn't clear to me.

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