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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Resolved! Not not being offered to promote my listings

So before when I would list a card for auction. I would get an option to promote it for a small fee I think was $1.49. But now I'm doing the same thing but that option to promote my auction listing isn't popping up so I'm not sure what's going on. Or...

Resolved! 4 Items purchased at the same time: 1 transaction or 4 as far as Seller Dashboard?

Hello, I had a buyer purchase and pay for 4 items at the same time. All were shipped in 1 box. As far as Seller Dashboard is concerned, is this 4 transactions or 1 transaction?Thank you in advance, as this has always been confusing.Regards,D.A.

Your video wasn't posted. Here's why: Your video was not approved.

This was all the info that was provided to me on why a video was not approved. How about eBay tells us why. I am sure that there was a specific reason the video was flagged, and I would like to know so that I can change that and comply with the reaso...

Don't See Option To Promote Auctions.

I no longer see the option to promote my auction listings on my active listings page. Does anyone know where it went?

Repeated "Your refund did not go through. Please try again later." when trying to refund an order

I'm trying to refund someone's order but even though I have enough funds on my card to pay the remaining fee it says it didn't go through.

Trying to list excellent pre-owned cloth diapers, keep getting bumped

I see pre owned cloth diapers listed all over ebay . I keep getting the error message: "This item is not permitted under the Used Clothing policy. Please do not relist.{e128279-1227938x}"I listed an auction last week just fine. What's up with this no...

Resolved! Anyone else have an increase in sales the past couple days?

After the changes made yesterday, I started going through my listings and updating dimensions on them, as most didn't have them listed. I still have quite a few to go, but strangely after I've been updating them I'm getting sales very close together,...

Unusual Amount of Cancelations Last 2 Weeks?

Not sure if this is just an anomaly, or if it's part of another system issue, but I've had a weird number of cancelations. I try to reach out to the buyers to get more info, but most just say "Ordered by mistake". Has eBay increased the sensitivity o...

Top Rated Plus Benefits

Hello,I was wondering if someone could help. I have just made Top Rated Seller status. I have edited my listings offering Free 30 day returns and 1 day handling time in order to get Top Rated Seller 10% off FVFs. It still shows that none of my listin...

My listings dont show up in search

I'm confused and upset. I have three auctions for vintage U.S. Army uniform items and only one is showing up when I search, and that's the one I've had listed for over a month at a price much lower than other items of the same type. My two new listin...

Resolved! How to delete a false feedback claim

I received feedback that was inappropriate. It stated a bag I sold was fake, when #1 they did not have proof, and #2 it was not fake. I offered to have them return it, but they never responded. I asked them for a feedback revision and they did not re...

eBay just deleted my question and a few replies with a couple ebayers

I posted a question asking the community to give some iinfo on payouts and Using Tangerine bank. Nothing rude or offensive and the whole conversation is gone lol. eBay is always watcher there little rats.

Resolved! Negative seller feedback

I sold a factory sealed PS4 game. Checking today, I received a red neg, so was preparing to contact the buyer. For an unknown reason, I checked his record and discovered he has made 43 purchases in 5 1/2 wks. and given 42 red negs. Why e-Bay has perm...

Resolved! Terapeak has been down for a week

I haven't been able to access Terapeak for at least a week. It is having an impact on my business. Is there anyone who can help? Thanks.

ebay fees - I am so confused

Hi,Can someone kindly help me understand how eBay calculates all these fees. Yes, I have read all the help documentation, but still confused. 1. I sold an item for $409.50 What your buyer paid Item subtotal$409.50Shipping$21.97Sales tax*$39.91Order t...