Selling

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Update to Image Issue

Hi all, Thank you for your patience and once again we apologize to everyone who experienced issues with being unable to view images in listings as the images are taking time to load or no images available.The Product team has informed us that the iss...

Funds on hold to make sure buyer has no issues. But what if they lie?

I had listed a camera for sale on eBay & it sold pretty quickly. Right now my funds are on hold because I’m a new seller and they are holding the funds to make sure the buyer gets the product and it’s what they paid for. The person I’m selling to the...

Accept Offer button wouldn't work

Not my fault but it still have to explain to buyer and hope they don't get annoyed by what, for her, should have been a one-click processI sent a counter offer for the same price, which did work....although now won't be immediate payment if she accep...

Drop in Views

So, this is weird. I had a drop in the number of views on a couple of items. One example is an item that had 28 views last night, and it's down to 6 views today. It's the 9th day the item has been up. Now, I'm not coming here with some grand conspira...

Ebay customer service

They have lied to me twice on the phone ive recorded the phone calls and i open a case with BBB about refund for $700.92 that item is delivered to the wrong address ebay employees lies about the refund and they are not hold accountable for their acti...

Using AI option for description

Does anyone use or have tried eBay's AI option for their description? I clicked on it a few times out of curiosity but to me it is a highly "fluffed" description based on the title and photos and maybe item specifics. It does not give a description o...

Why does ebay think that I should give 15% of my sale to them for every item? Do they want a tip??

The suggested ad rate used to be legitimate and vary, starting as high as 9%. It's annoying to see this "suggested" ridiculous ad rate every single time I go to promote an item, because I have no idea what an ACTUAL good rate would be since they refu...

Shop Airlines Tracking

Hi all,So I sold an item on Ebay and this as been sent 2 days ago, to a company named Shop Airlines who I understand to be a middle man for buyers in Japan. Can anyone tell me how long it takes for them to update as received so that it shows on my ac...

relisting trouble

Hi! When I try to relist something that was out of stock but is now back in stock, the system keeps telling me that the listing is already active, when it's not. I even run a search on the title and it does not show up. Is there away around this? The...

I will no longer buy graded currency on Ebay

On April 26th, Ebay removed a listing of mine for a CGA graded 1928F $2 note. A NOTE THAT I PURCHASED ON EBAY A FEW MONTHS AGO. They said it violated their Replica coin and currency policy. If it's printed on both sides, which this note is, then it's...

Item specifics

I'm getting errors from ebay telling me to enter item specifics when I've already entered them in my listing.For example, telling me to enter specifics color, when I've already listed the color BROWNIs this but another glitch in their system that the...

Anyone using Save time with new smart Promoted Listings Advanced campaigns?

Anyone using Save time with new smart Promoted Listings Advanced campaigns?Increase external traffic to your listings with Offsite AdsWhat are the average fees for your items? Trying to see if its worth it for us. We have the promoted listing and the...

Shipping to a different address

Hi. I have a customer from Germany that sent me a message asking to purchase an item as a gift and wants me to ship it to California. Is this allowed? Would I be protected?

number of listings left in Store in a month

Poked around trying to find the place that tells you either how many listings used to date in a month, or how many are left. Mr.Google returned results from years ago. Oddly enough, the ebay help pages no help. I'm sure it's perfectly obvious and I w...

Can anyone tell me how to view ALL International Site Visibility titles I have on the ebay UK site

Are additional promotion fees on auctions still being charged?

HiI usually just list buy it now and I promote and usually offer the suggested percentage.I don't list many auctions.. but when I have I never "promote" them because I thought I saw an additional fee for promoting auctions...Im putting together an it...