Selling

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Help! I put incorrect info into the item description box and its sold!

Okay, so I sold a iphone and said it was unlocked, but it turns out, it is not. I got a message from the buyer a few days after selling it with him saying that it is a locked phone and he cannot use it to call people. What should I do to compensate f...

Got a cancelled order defect because Paypal refunded a buyer

I had a Paypal payment I received for an ebay sale get immediately flagged and held as potentially suspicious and was advised by PP not to ship the item until it was verified. I held onto the item and Paypal eventually refunded the buyer, so I never ...

Ebay's Catalogue System assigning all books to Textbooks/Education And Other Books

I was ignoring this glitch for weeks, biding my time to complain. But it seems no matter what type of book I list these days it is always assigned to the Textbooks/Education category or the Other Books category. Even when it has nothing to do with Te...

Sold an item Awaiting payment not showing up on paypal

hey guys i just sold some cool glasses on ebay for 56.99 and im new so i get i have to wait but it says awaiting payment and i understand due to me being new. but it should say payment recieved in my paypal activity but it doesnt can u guys help me o...

Seller Health Insurance Options?

Does anyone know if ebay still offers healthcare options to fulltime store owners? Platforms like etsy offer great options to look out for their sellers, and im wondering does ebay still offer healthcare options for store owners? Anyone with experien...

Free Auction Insertion Fee Promotion in March 2018

I activated a promotion in mid March for free auction listing insertion fees. When I got my Ebay invoice it appears that I was charged insertion fees for all of these items I listed at that time?

Package scanned this AM going to TEXAS says it was DELIVERED today to HIALEAH, FL!

I just got home and decided to click on the tracking # for a package I mailed this morning at a Hialeah, Florida P.O., that was addressed to a repeat buyer of mine who lives in MISSION, TEXAS and that link in my sold section says it was DELIVERED TOD...

Yet again another buyer suspected of scamming partial refund

*Sigh*Don't you just love it when buyer's start their message to you with "Before I leave feedback..."? A red star buyer messaged that to me, saying the shirt they got has a hole in it and is stretched out... claiming it was previously worn. They ask...

Buyer Did Not Fully Read Listing

I recently sold a small run of comic books to a buyer ( who is a comic book retailer ) and after they were received I got a message from him complaining that the first issue is missing a small chip of paper (1/8 of an inch) on the back cover which he...

EBAY FACILITATES SCAMMERS TO SCREW OVER AND LIE CRIPPLING SELLERS, BEWARE SELLERS!!!

I have been an ebay seller and buyer for 16 years with 100% positive feedback. I just had a horrendous experience with a scammer who bought a brand new vaccum sealed and I list a NO RETURNS policy...I am now out $120.00 for the shipping to and from a...

Freaky ebay messages---can I report?

Today has been a really strange one. To top it off, I get a message about a puffy jacket I have listed: "**bleep**, this looks soft!" Ok, sounds weird, but I reply back that yes, it is soft and comfortable to wear. Get another message: "How soft is i...

how to cancel store within May grace period

Does anyone know how to cancel a store? from the seller update:All sellers will be subject to the new pricing on May 1, 2018, regardless of whether you all ready have a Store subscription. We are offering a grace period of May 1 to May 31, 2018, duri...

Buyer wants to return item to me without going through ebay

I had a buyer who purchased a non expensive item. He wants to return it but said he cant figure out how to return it through the ebay page. He is asking for my address so that he can send the item back. Im not worried about a scam as this is only a $...

Variation Showing out Stock in frontend but on back end they are in stock

Hello, I have multiple listings on eBay that all of a sudden are showing that they are out of stock on the front end where customers can see and purchase my listings. However, in the backend, there is the proper stock and they are all filled up with ...

Promotions confusion

On March 30 I created a promotion for 5% off and selected everything. All of my additional listings during the month (new and relists) were covered by the promotion (they all had the discount). On May 1st I created a new promotion and selected everyt...