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Ebay changing the return policy of a listing without my permission

I contacted Ebay regarding requirments and exceptions for the Top Rated Plus Spring Seller Update. They were trying to find out why a listing would not qualify for top rated plus. I was told that they needed more time to look at it and would call me ...

Resolved! Hundreds of Good Till Cancelled Listings Ending?

Hello, Does anyone have any information on Good Till Cancelled listings suddenly ending? I have had 4-5 a week just end suddenly but tonight its nearly 200 listings, some which have been active since 2015. Let me know if there is some NEW thing I mis...

Necessary to prove authentication of jewelry purchased directly from retailer?

Hi everyone!I'm relatively new (or returning after 10+ yrs lol) to selling, and am working with my own items.I have some jewelry that I would like to sell - it's been worn but in good condition.All was either purchased from the retailer (like Tiffany...

Buying from ebay germany question?

I have never encountered this before so not sure what happens next. I have started to buy on the ebay france and ebay germany sites. Learned a few phrases in both french and german so I could sign up and purchase. Some of the sellers have disclaimers...

Resolved! Buyer Scam

So I've been on ebay for couple years, but just recently started selling. I put up a rather new laptop up for sale as my very first item, and this buyer offered me extra, to which I accepted. However, several things began to feel out of place as soon...

User avatar by Adventurer
  • 1499 Views
  • 16 replies
  • 1 helpful

eBay Offers A Promotion And Then It Doesn't Really

I check my Promotions every day to see if there is a new one. Today there was... sort of. 25% off on 5 sales of $25.00 or more. But, what the heck, I take it. So I click on get offer and...Unfortunately, this promotional offer is not available to you...

economy must be in tank

economy must be in tank,,,,,, cause I havnt sold or got even a offer in months or is it Ebay

User avatar by Adventurer
  • 1989 Views
  • 35 replies
  • 1 helpful

Starter Store - Where do you sign up?

I just cancelled my other Basic Store because I do not like the new higher subsription fee. I would have preferred to downgrade to the new Starter Store, but could not find anyway to do this. The Spring Update lists all about it & states it will be a...

Canceled purchase "due to out of stock / damaged item."

I mistakenly listed an item for $0.99. When my real target price was $6.99. Within an hour a buyer purchased the low price listing. I immediately canceled the sale with reason being "Item is out of stock" and refunded the buyer. Now I am thinking wil...

User avatar by Scout
  • 2773 Views
  • 45 replies
  • 0 helpful

How to add new page to my store?

Im trying to figure out how to add a new page to my ebay store. For example: stores.ebay.ca/mystore/newpage.htmlHow do i get the newpage.html ?

Big Blue Button

Just noticed today that the Big Blue Button on my purchase history page no longer says "Return this Item" as was suggested by ebay staff was placed there on purpose so the buyer could 'find it easily'. Even after I leave feedback the "return this ite...

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