Selling

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Starter Store - Where do you sign up?

I just cancelled my other Basic Store because I do not like the new higher subsription fee. I would have preferred to downgrade to the new Starter Store, but could not find anyway to do this. The Spring Update lists all about it & states it will be a...

Canceled purchase "due to out of stock / damaged item."

I mistakenly listed an item for $0.99. When my real target price was $6.99. Within an hour a buyer purchased the low price listing. I immediately canceled the sale with reason being "Item is out of stock" and refunded the buyer. Now I am thinking wil...

I'm a Seller on eBay that's looking for a different site to sale on. Do to eBay's outdated policies.

I recently sold a headphone, the Buyers said the headphone left side does not work and that there's a squeak on the right side, I accepted the return. I opened the package in front of a video camera and recorded the unboxing. I tested the product the...

How to add new page to my store?

Im trying to figure out how to add a new page to my ebay store. For example: stores.ebay.ca/mystore/newpage.htmlHow do i get the newpage.html ?

Big Blue Button

Just noticed today that the Big Blue Button on my purchase history page no longer says "Return this Item" as was suggested by ebay staff was placed there on purpose so the buyer could 'find it easily'. Even after I leave feedback the "return this ite...

Seller Support Heading Downhill

I assume the recent changes are pulling everyone down. In the past few months, I feel that buyers are abusing eBay's return policy and "Customer Support" is little to no help. In the past, the support has been great, however in the past few months, t...

Resolved! DSRs on my Buying Account??

I know this came up a while ago, did we ever get an answer? I have 38 DSRs for shipping time when I'm fairly sure I've sold maybe five things on that account total. Whose DSRs do I have? This does not inspire confidence.

Overseas package returned unclaimed after 60 days. How to refund and recover FVF???

I had a transaction on February 17, 2018, shipped form US to Germany, where it sat at the German post office waiting for recipient pickup from about March 1 through April 15. It was returned to me April 19. The package is covered with French and Germ...

Refund question ...

To make a long story short I sold two items to two Buyers ( 1 & 2). I accidently printed Buyer 1's label twice and put it on Buyer's 2 package. The day after shipment I noticed Buyer 2's item still showed waiting to be shipped. I contacted both Buyer...

Buyer wants a different shipping address, won't respond to my message

She wants a different address 30 miles from the one on the shipping label. I replied and said it is against the rules. She has 0 feedback. This is for a $200 item. She has not replied. I also sent email to the email address found from PayPal and stil...

eBay isnt as bad as sellers here claim

I keep reading how sales are non-existence, no view, no messages, no questions - no nothing, I think more has to do with the items sellers are selling, then what eBay is or isnt doing. If you dont believe me try this.. go to Best Buy and purchase a B...

Ebay never sent me return request

So apparently a buyer recieved their item on 4/11, realized it did not work properly so they immediately opened a return through ebay. But ebay did not send me any message about it! Only today when I see the negative feedback left by the buyer did I ...

Has your April Sales suddenly stopped???

Hello Have your April sales stopped??

Another method of layaway being used on ebay

This is one of three partial payment. Once the final payment is made then we will mail out the item. Here is one way a seller is doing layaway on ebay. However this way ebay is being cut out of money owed. They list for the one payment with a blurb i...

How do I filter the last date an item sold for multiple items?

I sell over a hundred different items, and multiple quantities of each. It would be nice to be able to filter the last date an item was sold, in the 'manage active listings' page, but doesn't look like you can. Does anyone know if ebay has this filte...