Selling

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Resolved! Buyer Left Negative Feedback claiming item was used, cologne smell? Item was Brand New with tag?

(-) I just received a negative from a buyer. Claiming item was used. Had a strong smell. I washed once and smell was still there. "Item was brand new as pictured with tag in description." I took one picture as I pulled it out of a sealed bag." I did ...

Resolved! Buyer Cancelled order, left me feedback intended for someone else, EBAY CS wont remove.

This happened twice this year. Buyer accepts offer/ purchases, request to cancel because payment issue or whatever, buys from someone else, a few weeks later I get bad (neutral) feedback.Both times I contacted the buyers and they weren't aware they l...

How to list multiple sizes and style codes so it shows up in the filters

I'm having issues listing multiple sizes and style codes for a mens and womens of the same shoe. I created variations so i can list each size but im confused about the US shoe size category under the required section and the style code category. Do y...

Buyer wants extra shipping payment

The buyer texted me about the metering pumps I was selling on May 28 and asked if I can use faster shipping for them (overnight or 2nd day). They sent me an offer and choose “pick up” option for it because as they explained there was no option for pr...

Tracking a parcel

So I brought something on eBay it’s saying it was sent a month ago I have a tracking number on ups but it’s saying the label has been created and not sent nothing is coming up I’ve contacted the seller but I have had no reply and I have no idea how t...

Selling Abroad (EU & Canada)

Am looking at expanding globally, first into EU and then Canada. Was told that I would need to establish a bank account in EU, for Ebay to approve an account there. Looking into this, was surprised to find just how difficult this seems to be. Talked ...

Does eBay have a trade policy?

A customer offered to trade me his amp for mine. I don't want to do it, but I need to know what the rules are, and if eBay has a trade policy? Thank you

is free shipping still a desired (must have) for buyers?

I have been thinking of converting my listings all to free shipping. when my wife and I shop the internet we always seek free shipping first. but don't know if that is a game killer for others.I sell mainly collectibles. and when I look at other sell...

Buyer wants me to send him an invoice

I have a buyer who messaged me about 9 of my auctions indicating he would buy them at a set price for each. He also says that if I accept his offer (I will) that I should invoice him. Does ebay have a mechanism to do this. Do I just need to tell him ...

Resolved! Buyers Don't Pay

I decided to turn my buying into selling. I have in excess of 120 items there now. So far I've sold 6 items. However, 1 of those the buyer never paid and I had to cancel and now there is a second that has been 24hrs without payment and I fear I'm in ...

Has anyone else dealt with this? - Indefinite Restriction when I did nothing.

I have had my account linked to some scammer account for absolutely no reason. I made a listing to sell an iphone and I got the message that I am restricted from selling. I called to see what happened, and noone will help me, all they do is tell me t...

How can a user block another user?

How can a user block another user? I ask since I tried selling a SSD and a user who sells them as well won the bid and immediately requested to cancel the order. This is unethical behavior so I want to block this user to prevent him from seeing my it...

Buying stolen merchandise/ or sellers never send items/ dishonest !

Been on eBay for over 10 years it's not the same anymore you cannot trust it 6/4/24

ex-UK seller moving to Cyprus (EU), which subdomain/eBay site to list items for sale?

Hello all, I am a seller of custom wristwatches and I have recently moved from the UK to Cyprus (European Union). I am in the process of setting up my business here to start selling again, although it looks like I will have to use another account (eB...

Just got a neg because eBay's tracking doesn't update properly.

Have an international order in transit. Still within the delivery timeframe for arrival. Buyer leaves neg saying they've waited weeks for it even though it is still in transit within stated arrival estimates. Ebay's tracking info shows shipping just ...