Selling

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eCheck payment method problem

Our buyer had purchased from me and had messaged us that they mistakenly used eCheck instead of Debit as an form of payment and wanted a cancel on the eCheck so they could re-purchase using debit. The problem is on the PayPal websites (We use Busines...

unpaid item

I have an item that hasn’t been paid for that sold 12 days ago. When I lowered the price, I forgot I had free shipping on it. If I do ship it I will be out about $2 and the cost of item. That would be fine but buyer said her payment didn’t go thru an...

FOREIGN Site Listing Promotion

Hello, I called eBay 3-4 days ago to find out when the foreign sales promotion is going to end. They did not know, promised to call back and have not. The earlier eBay email said that this was going to go through the end of 2018 but now it is still g...

Request invoice from shopping cart suggestion

Request for enhancement of this feature- When a buyer requests a total from seller through the shopping cart, please require them to enter the ship-to zip code for the order. The system assumes the buyer's registered shipping address, but the buyer c...

2 members removed from my listings in last 24hrs - new scam?

I have not had issues with many scammers over the years but 2 possible onesin the last 24hrs. Last night I had a bidder removed by ebay 4hrs before an auctionended. It did not help my auction. User was only a member for 3 days and had 1positive feedb...

Why are sellers in India allowed to get away with this-when will eBay support US sellers AND buyers?

I admit--I am a jewelry junkie. Every so often when I have a few spare minutes I look for jewelry--on auction, ending soonest. I've made some great purchases in the past, but I am super careful--making sure I have my settings turned on, and I also re...

negative feedback

I really don't understand this! I have been selling for 5 years and until last month had 100% positive feedback of nearly 2000 transactions.Now, in past month had 2 negative feedbacks WITHOUT the buyer contacting me first!! I would have refunded them...

How do I claim the shipping fee again?

Hi everyone, I have sent the product as a tracking number.The product is returned to me because the buyer does not receive the product on time.Buyer agreed to pay the shipping fee.How do I claim the shipping fee again?

eBay shipping fees

I just want all sellers to know this piece of information. I have been a seller on eBay for about 10 years. I now see that EBAY charges you as a seller a percentage of the Buyers postage fee as listed in your ad NOT what Paypal actually deducts From ...

SCAMMERS

Amazing after 1 month a buyer started a dispute saying items received did not match description//the thing is it were bundles of banknotes,,why oh why are these people allwed to do this as we sellers have to work hard to make a living here ..we pay l...

Resolved! Can I Cut Down a USPS Regional A Box to a Smaller Size?

Does the Post Office allow me to cut a Regional A Priority box down to smaller size?I'll still pay the full Region A price as shown in the calculator. The A box is the perfect cost for shipping my items, but they don't even fill the box halfway up. T...

Unsold items are relisting in new, not working promoted listing campaigns

I have most of my items running through promoted listing campaigns. When those items end and I relist them from the unsold items page they are automatically accumulated into a new promoted listing campaign called "us campaign" with a date next to it....

so easy for global shipping buyer to get full refund

i was amazed the other day how easy it was for my gsp buyer to get a full refund and keep the item (ebay paid him out of pocket)he opened a case saying item was damaged by gsp, specifically by gsp, and not by me. uploaded a fake picture of a similar ...

Terapeak's MySales app was perfect - now it's gone

I used Terapeak's MySales app on a weekly basis to track sales of my items. It told me exactly what I needed to know - what items sold and how many. I could sort by number of items sold, total amount sold, all sorts of awesome analytics. Now - it's g...

Needed Putrid Vile Buyer Metric.....Penalize For too many negatives, neutrals!

Sellers are penalized financially for metrics which oftentimes are unjust! Buyers should also be penalized financially for their poor metrics too! (Or thrown off!) Leaving an unusually high percentage of negatives and neutrals relative to theamount p...