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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Resolved! Late Shipping Validations

I’m a Top Rate Seller and I try to do everything right, I didn’t Print Shipping Lables on 3 of My Packages because it was the Holiday and the Post Office was closed and I don’t Print My Shipping Lables until I know I will be Shipping My Packages in t...

Need clarification on "New with or without tag"

If I sell something purchased directly from the company, they ship it to me without a retail store tag. The items do not have a "tag" because the name is embedded in the product. So do I list with or without a tag? It is new..... hmmmm

3 Graces art glass salt dip

Does anyone recognize this antique frosted glass 3 Graces salt dip? It is 1 3/4" tall and 1 1/2" across top. It has the 3 heads around the body. Would like to know the company that made this and the approximate value.

Combined shipping

Buyers are complaing that they cannot put items in their cart and ask the seller(me) for a new total. As a buyer I am also experiencing the same problem. When I ask for a new total I get a message saying that the seller doesn't offer combined shippin...

Will a shipping label cancel/refund if I cancel a sale?

I sold a computer and paid for the shipping label but I accidently broke the computer before I sent it out. The buyer was fine with a refund and that part is all good. However, since I didn't use the shipping the label, does it get canceled too?

Resolved! Can't reactivate shipping agreement with paypal!

Hey guys I am having a major issue! When i try printing a label on ebay i get a message saying,"We're having trouble printing your label. We had problem getting PayPal payment authorization as the billing agreement was cancelled" I inactivated my pre...

What if eBay's USPS postage is not sufficient?

I just sold an item and purchased eBay's recommended USPS postage for $8.00. But what happens if when I take my package to the post office, it is not sufficient (e.g. because the package weighs more than expected, the box is larger than estimated, et...

Where do I stand as a seller??

Hello everyone, This is the first time I've ever done this so bare with me. I had a pair of trainers in my wardrobe for a good year. I decided to sell them on eBay. Pair of Nike Air Max. The buyer I sold them to has had them 2 months. The buyer has n...

I'm tired of not getting feedback.

More often than not I do not receive any feedback. It doesn't help my credibility as a seller any. To that end I'd like to suggest that any sale where the buyer doesn't leave feedback after 90 days should automatically increase my feedback rating by ...

Resolved! Who collects and pays the sales tax for Pennsyvania and Washington? Ebay??

As most of us sellers know, Washington began requiring us to charge sales tax in January. Then, on April 1st, Pennsylvania was added to the list. I have a few questions: 1. Is eBay going to collect and remit the sales tax that is collected? 2. Is eBa...

Wisconsin Sales Tax Effective October 1, 2018. It is starting for sellers.

Received this message today from the Wisconsin Dept. of Revenue and I thought I would share it with all sellers as it WILL affect all sellers."Beginning October 1, 2018, Wisconsin will require out-of-state sellers with no physical presence in Wiscons...

Need a US Rep With PayPal...........................How to get a US Rep?

Item I sold was not eligible for returns. Buyer is asking for return. How do I deny it?

I sold a computer mouse. Auction was listed as 'seller does not accept returns'. Buyer claims it was defective and is asking for a return. I used the mouse and it was not defective and would like to close the return request. When I respond to the req...

Blocking unauthorized purchases and trying to avoid them

I've been getting an increase of these. Just wondering do any of you block the account of buyers who file a Paypal unauthorized purchase... regardless if you get protected or not? Any tips on how to avoid these?

Is there any need to reply to this buyer?

A buyer messaged me earlier today saying they bought a Black and received a Red. They sounded pretty upset and "lecture-y" saying how much of an outrage this was. They demanded a refund and free return postage. I checked and they did indeed purchase ...