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Update to Image Issue

Hi all, Thank you for your patience and once again we apologize to everyone who experienced issues with being unable to view images in listings as the images are taking time to load or no images available.The Product team has informed us that the iss...

Resolved! I Really Messed Up

Ok, lesson learned. Log into Ebay multiple times a day to check on things. I had a sale last Wednesday. I did not receive notification from Ebay about the sale nor PayPal about the payment. Yes, I've checked my spam folder. Unless I received and dele...

Resolved! CUSTOMER MESSAGE, EXPLITIVE ONLY, IGNORE?

Just got a message from a customer. It contained two words, "Holy Shlt!!!" Misspelled the last word, but you get my meaning. I have heard from this customer once before. He purchased from me on June 24, 2019. The order went out June 25, and it was de...

New Promotional Offer

Be very carefull fellow sellers!!! This latest promotional offer makes you use up your monthly free listing first, then it will take from the promotional offer. Which rendors it useless to me as I need my monthly listing during the month. The promoti...

Please eBay. Stop changing my price without my permmission. Just lost money again.

Hello,If you list something for a specific amount of money, just to make a couple of dollars, eBay lowers the price automatically. I hear that is a way for your auction to be controlled by eBay. I called customer service they told me I can change tho...

Ebay doesn't understand how sales tax exemptions work in Oklahoma

So - we have a brick and mortar business here in Oklahoma and also sell on ebay. In Oklahoma there is one permit for businesses that the state tax commission issues that allows us to both collect sales tax and be tax-exempt on purchases for the busin...

Order Total Doesn't Add Up

I just sold an item for $74.99 with free shipping, however, when I go to the purchase/print postage page it states the "order total" as $80.24, even though the page plainly states the correct item price of $74.99 and "Total shipping cost paid by buye...

Promotional offer not working

I received a 100 listing free promotion. I activated it (double checked that I did) I meet all the requirements. When I tried relisting, it took from my original 50 free listing, which I did not want to use because they are good for the month. The 10...

Checkout and Confirm

This is what I get after clicking checkout and confirm. I didn’t get charged. I just moved on. Another seller lost a sale. Will they get the glitches fixed before the crash sale?

lyst

so far my list is $ 83,000now $ 70,000why?

Resolved! Best Offer Plus or Minus?

Is anyone else bothered by the "Low Ball " offers that this option seems to generate? Is this a license to do that? Perhaps the eBay management could point out to bidders that they could even offer what the thing is worth as an offer. Which did happe...

3 times recently I have bought something. Seller never ships. No response.

What's up? I get order confirmed. Then nothing. Three times recently. All different sellers. Yes two were auctions and I was the only bidder and one was large and bought after new postal increases. But nothing. No response to my inquiries and I have ...

Defect rate

We have two ebay stores. One of them dipped into Below Standard because of a high defect rate. Does that affect the sales at our other store?

Resolved! Something Weird GTC Showing 31, 32 and 37 days

Today's ending listings are re-listing showing 31, 32 and 37 days for next cycle. Plus, when I try to add a new listing, it gets nestled under the the 27th day listings instead of continuing onto the last re-list, which is 37 days. Anyone else? Help ...

Sales tax

eBay is now collecting sales tax on applicable transactions in my state of Indiana as of July 1, 2019. Do they charge sales tax on both the cost of the item and the shipping? That is how it is showing up on my listings now. Will they be refunding the...

Misconceptions about the USPS Dim Weight increase.

Good morning all ... I've been browsing the forum this morning and have seen a lot of comments about "New dimensional weight" pricing and there seems to be a bit of confusion going on. Not all USPS packages are affected by this change. Shipping regul...