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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Buyer will not pay; already bought item

So I thought I would share this as this is a new low for buyers out there. I had an auction end this afternoon. The buyer that won placed his bid with seconds left on the auction. Within 5 minutes of the auction ending, he sends me a message saying s...

Uploading images

I am having trouble uploading images since Friday . Is anyone else having this problem?

Resolved! Free Shipping And Free Returns

Is this going to become a requirement for sellers on Ebay?

Weird 50 free listings arrived last night. 7/1 - 8/1

Where did that come from? Never activated it and it runs from July 1 to August 1. LOL....... Anyone else getting ghost listings?

Payment for Pick Up Only Item

Spoiler (Highlight to read)I have a bedroom set that I want to list with pick up only. How do I get paid?I've never listed anything for pick up only, but a bedroom set is too much to handle, therefore the pick up only applies. Do I have a buyer come ...

Is it against eBay's policies to sell a library copy of a Blu-ray?

I'm just curious because I came upon a listing that has the library stickers all over the case and discs, and wanted to know if that was something that should be reported. They state that it's a former library copy, but I wasn't sure since Amazon dra...

Paypal Money On Hold New Seller

So, I'm a new seller. Listed several items for auction and I knew they'd do well. They did. Everything I posted sold. Yay! Good for me. Wrong. It's only AFTER the sale that eBay decides to tell you about their hold policy for new sellers. I call and ...

Shipping 13 pounds to Australia, New Customs Form?

I purchased a Priority Mail shipping label to Australia (I am in US), through the usual Ebay interface. The item was 13 pounds. Ebay-Paypal produced a print-out of a CP72 customs form. One page. PS Form 2976-A. The weight is listed as 13 pounds on th...

Should I always charge ‘Free Shipping’?

When should I let the customer pay for postage?

SELLER UPDATED-TO GET TOP RATED SELLERS PLUS 10% BENEFIT YOU MUST OFFER 30/60 DAY FREE RETURNS

Ebays Seller updates are in red below, black are my postingsTop Rated Plus update30-day free returns is a retail returns standard and a buyer expectation. Starting June 1, 2018, Top Rated Sellers will be required to offer 30-day free returns to be el...

If a potential customer asks a stupid question, what do you do?

A) Ignore.B) Block and ignore.C) Answer the question. I have a listing for "Coke clear" soda from Japan.It's pretty straight forward.$6 per bottle.$8 S&H for the first bottle. $3 for each additional bottle. The question is: How much one Coke total pl...

good news for a change

As of now I am up 82.6% compared to the previous 31 days and 4% from this time last year. Given that for months I was more than 50% down year to year this is stupendous. The ONLY thing I've done differently is throw as many lots on Ebay as I can. I a...

New listings (not relist) will NOT appear no matter what I do...

To start, yes I realize tons of people post on this topic, however I have read many posts and tried all of the "tricks" and "suggestions", but nothing is working. I have two listings I tried putting up for "Ready Player One 4K Target Blu-ray" plus an...

Helppppp!!!!! Invoiced customer, they changed their mind, wanted to cancel 1 order. It isnt workin

Had a customer buy 2 items from me. Changed their minds on one of them and cancelled it. I reinvoiced them and they keep getting charged shipping. I can not change it. Nothing happens when I click on something.