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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

What happens if EBAY damage your item during the Global Shipping Program?

What happens if EBAY damage your item whilst they are shipping it with the GSP? I sent something fragile that was marked as such and it has arrived broken, despite me sending over a dozen across the UK suitably packaged and protected. I can only assu...

EBAY FEEDBACK~~DOESN'T MATTER ANYMORE~IT SHOULD

Ebay was built on Feedback we sellers and buyers could take into account when buying/selling...It also counted towards Top Rated selling with a 20% discount.No more 20% and service, communication, in my opinion, has become worse if not, complicit. To...

Resolved! Sold a phone AS-IS PARTS ONLY, now buyer wants a refund

I sold a phone listed as "parts only as-is. Phone can not be activated." Buyer wants a refund saying the battery does not hold a charge and want's a phone that works. What is ebay's stance on a case like this? Should I find out or is it not worth the...

Resolved! Christmas lights sold to Great Britain customer and now they don't work

I sold light sets to a customer in Great Britain. They were fully functional here in the US and the pictures show as much.The customer purchased an adapter in GB and plugged them in today and she is complaining they don't work. I found some info onli...

Ebay is auto rejecting offers on my items without my permission!

I just went through my current active listings and noticed a shocking occurrence! Most of my listing are listed for 100+ and beyond and I have most of them set up to accept offers from buyers. I don’t have a minimum offer amount entered because I’m a...

Buyer sent a message that half implies they'd like to cancel, but then sent the payment

I have not been able to get another response from the buyer if they actually want to cancel or not, and Ebay wants me to ship by tomorrow (Which I totally can, the package is ready) What would you do in this situation?

Buyer wants to return a freebie for refund

I sold a set of 3 unopened, all-in-one, somewhat hard to find ink cartridges for an old printer. When I packaged them I threw in a baggy 2 partially used cartridges because at least one of them still had a lot of prints and I know these are no longer...

Sales Tax

I know I'm a dummy about this & I've read everything here on eBay about it, but I still don't understand how it works. So eBay collects sales tax on our behalf, but just in the state where we live or every state we sell to? Do they report the sales t...

Resolved! Seller paying PayPal fees on sales tax

Seller paying PayPal fees on sales tax... is this for real? Once a seller moves over to ebay managed payments, will this also be the case? Thank you for your help explaining this!

VHS Tapes

Do VHS Tapes sell on eBay?

Shipping discount promotion

Hi, I am trying to create a shipping discount promotion. and need some help. i have a store. i use seller hub. i go to promotions. i am trying to create a shipping discount. i want to create this: Free shipping when you buy 5+. the promotion is creat...

Just an annoyance with badly worded "Customer Service" and two questions.

I sold something recently, the first or second thing this year, so I'm not someone ebay really cares about.But I had forgotten that ebay both takes a cut from the sale price and from the shipping price. (Yes, I know that it is just the total they tak...

Best settings for Samsung S8 listing photos?

I can't seem to get clear listing photos with my Samsung S8 camera, no matter what settings (regular or pro) I try. The pictures all seem blurry. They also pick up lines from my LED lightbulbs. Anyone use a Samsung S8 with good results?

Issues with people being able to make offers for less than what you have setup on your item.

I have had three items since the weekend where people are making offers on my items for less then what I have setup. I have called Ebay but no ones seems to know what it going on. Just want to know if I'm the only one that is having this issue?

Buyer Fraud - No Returns yet Wants Return

I am really starting to get tired of these buy and try buyers on eBay. In 17 years I never had a problem until recent memory. Twice in the last year now. I sold an item recently which stated No Returns. I put many photographs, wrote a description not...