Selling

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I refunded a buyer because the USPS lost the package, but the item arrived to the buyer

Hello, A buyer purchased something on July 31. I shipped the order on 8/3. The USPS stopped updating the tracking since 8/13. Then on 8/24, the buyer requested a refund (the package is not arrived yet), which I refunded him. But today (8/29), it arri...

Racist items

After all the info about racism, why is eBay selling Washington NFL football items with the racist name (Red*****)?

Address change scammers, why is there no easy way to report them?

Had an item sell overnight and received a message, NOT from the buyer, with the item pictured in the message with an address and the words "wrong address I am so sorry!". Of course I know that you only ship to the address in the order, and was about ...

negative feedback

It is ridiculous that a buyer can leave negative feedback because they did not like a counteroffer

Feedback

It's getting a little frustrating that buyers don't leave feedback. As all sellers hope to get positive feedback from buyers to help the buying public know they are a trusted seller. But lately, I've noticed an unwillingness to leave feedback for sel...

Best way to try and get feedback removed?

So I recently got a neutral left because an item arrived way late. I even shipped the item earlier than I needed to(she bought it late on a Friday and I shipped it Saturday). It should have gotten to her Tuesday or Wednesday but instead took almost 2...

On sending offers to buyers. I'd like more "eligible". How do I get that?

I love sending offers to buyers. When I first started doing this, eBay said I had maybe 40 items that were eligible...the number now has dwindled down to 3 or 4 eligible. I have over 300 items listed on GTC, w/ a lot of watchers. I'd like to be able ...

View Purchased Item issues

I've been selling for the last 3.5 years, but been on ebay about 13 years, and after every sale, I print the listing through "View Purchased Item" into a pdf file. This is very important to me as I use these listings to determine future prices, as we...

promote listings

hello community! what can we do to increase the impressions and the click through rate of the account? should i change the title and descriptions of my current listings to increase it?

Resolved! Ebay should just eliminate feedback

Sales have been OK, on and off, but feedback has dropped through the floor. Anyone else experiencing this? I have averaged about half of all sales left feedback for as long as I can remember, but I am now trending at about 10% of sales over last 6 mo...

Resolved! NO SALES

It is August 24th , I have had no sales since August 16th. I feel invisible , only one question what is going on ?

lack of proper email addresses of buyers

It is our policy when a buyer is upset about a delivery delay, we request USPS.com to send them updates to their email address on record advising them of any updated scanned delivery information. So now we do not get the buyer's email address and the...

Where to store 200 listings outside of Turbo lister

I was storing over 200 listings in Turbo Lister. Most were seasonal items that I would only post a couple times per year. Now that Turbo Lister no loner works, where can I save my listings long term?

Retracting a bid policy abuse!

I had a potential buyer retract a bid using the excuse of entering the wrong amount? I don't understand how that is possible when they made the minimum bid for my item? Since no changes have been made to the listing and i was not contacted by the bid...

Previously sold items relisted and sold again?

I sell longtail vintage items (postcards, Victorian trade cards, etc.)Twice now in the last two months eBay has had an item sell which was previously sold some years ago!I don't know how to deal with this without getting dinged. Advice? How do I prev...